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Issue #7

Newsletter - July 2021

Exclusively for you

Cloud Contact Centres and Remote Workers

By Martin Bacon, Voice and Unified Communications Consultant at Chess

Read Time: 5 Mins

The rise of cloud contact centres' popularity since remote working became the norm.

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The Conversation


Defence in Depth
By Gavin Wood, CTO at Chess

Read Time: 5 Mins

In this blog, Gavin Wood, CTO at Chess, explains what defence in depth stands for and whether it's a valid approach nowadays. He covers:

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The Conversation


Project Management and The Car Analogy
By Martin Bacon, Voice & Unified Communications Consultant at Chess

Read Time: 3 Mins

What are the key benefits of a Projects team and why do you need Project Management.

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Happy People


Kickstart your culture
By Tim Wilkinson-Hall, Head of Knowledge and Culture

Read Time: 5 Mins | Video

Three simple things you can implement straight away to boost your company culture among remote workers.

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Customer News


New College Durham: Value add support for mobile solutions

New College Durham offers their students access to everything they may need in their state-of-the-art college buildings. They needed to find a new supplier who could support them and provide better mobile rates, specifically designed for the public sector.

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