With Operator Connect, you can initiate calls, create chat groups, share files, and access various collaboration features directly within the Teams interface, simplifying communication and improving teamwork.
Microsoft Teams Operator Connect is a cloud-based service that integrates your business's phone system with Microsoft Teams. It allows you to connect your existing telephony infrastructure to Teams, enabling seamless communication and collaboration across various channels.
With Operator Connect, you can streamline your communications and enhance productivity within your organisation.
We offer a variety of UC (Unified Communications) solutions that can be customised to your specific requirements. Speak to our experts who can recommend the best option for your organisation.
Key Features and Benefits
Seamless Integration
Operator Connect seamlessly integrates your existing phone system with Microsoft Teams. This integration allows you to consolidate your communication tools into a single platform, simplifying the user experience and enhancing efficiency. You can make and receive calls, hold conferences, and send messages—all within the familiar Teams interface.
Enhanced Collaboration
By combining your telephony infrastructure with Teams, Operator Connect empowers your team to collaborate more effectively. You can initiate calls directly from Teams, create chat groups, and share files—all while having access to a wide range of collaboration features within the platform. This unified approach eliminates the need for switching between multiple applications, saving time and improving productivity.
Scalability and Flexibility
Operator Connect offers scalability and flexibility to meet the evolving needs of your organisation. Whether you have a small team or a large enterprise, the service can be tailored to accommodate your requirements. You can easily add or remove users, adjust call routing rules, and scale your communication infrastructure as your business grows.
Enhanced Security and Compliance
Microsoft Teams is built with enterprise-grade security and compliance features, and Operator Connect inherits these capabilities. Your communications and data remain secure, protected by Microsoft's robust security framework. The service also helps you meet regulatory requirements, making it suitable for businesses operating in various industries.
FAQ's
How does Microsoft Teams Operator Connect enhance collaboration within teams?
Is Microsoft Teams Operator Connect scalable for growing businesses?
Absolutely! Operator Connect offers scalability and flexibility, allowing you to easily add or remove users, adjust call routing rules, and scale your communication infrastructure as your business expands.
Is Microsoft Teams Operator Connect secure and compliant?
Yes, Microsoft Teams is built with enterprise-grade security and compliance features, and Operator Connect inherits these capabilities, ensuring the protection of your communications and data.
How can I get started with Microsoft Teams Operator Connect?
To get started, simply reach out to our Product Specialists at Chess ICT. We will work closely with you to understand your needs, provide a tailored solution, and handle the deployment and ongoing support.
What kind of support can I expect from Chess ICT for Microsoft Teams Operator Connect?
Chess ICT provides comprehensive support throughout the implementation process and offers ongoing assistance to ensure a smooth transition to Operator Connect. Our experts are ready to answer your questions and provide guidance.
Why Choose Chess?
Chess hold five Microsoft Solution Designations and are proud to also hold the Teams Calling Specialisation. Our knowledge and experience of Teams Calling is vast, we have deployed the solution for single users as well as Enterprise customers with over 1000 users.
Easy Ordering, Porting and Additions
Familiar experience in the Teams Admin Centre, easy to administer. In-life changes completed quickly with minimal training requirements.
Easy Number Management
Management of all DDI’s and Users in the Teams Admin Centre, putting control in the customers hands. Re-assign numbers, allocate new and deactivate whenever required.
Simpler to Deploy
Less back end configuration time means the basics can be setup in minutes to get up and running.
Self Service
Remove the need for Change Requests (although we can of course fully manage the solution), empowers our customers to be self sufficient and reduce wait times.
Speak to a Product Specialist
You can fill out the form and one of our product specialists will contact you shortly with more information.
