Protect Every Layer of Your IT Estate

From on‑prem to SaaS. From data to identity. Modern organisations don’t run in one place — and neither should your backup strategy. Chess brings Datto Backup as a Service and Keepit SaaS Backup together, so you get end‑to‑end resilience without gaps.

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The Cost of Unreliable Backup

When backup isn’t built for your full estate, recovery becomes slow, uncertain and expensive. One missed workload, one unprotected SaaS platform, or one identity issue can turn a minor incident into major downtime.

Pain Points:

  • Backups that don’t cover SaaS apps beyond Microsoft 365
  • Recovery that’s too slow to meet business expectations
  • Gaps between on‑prem, cloud and SaaS protection
  • Unclear ownership and inconsistent restore processes
  • Identity and access settings that are hard to rebuild under pressure
  • Rising risk from accidental deletion and ransomware

If you’re not 100% confident you can restore quickly — it’s time to test the strategy.

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85% of Organisations Experienced a Data Loss Incident in the Past Year

Proofpoint Threat Report - 2025 Data Security Landscape

Backup and Recovery for the Modern IT Estate

Modern IT environments are no longer built in one place. Data, applications and access now span on‑premise infrastructure, Microsoft platforms and a growing number of SaaS applications.
 Chess delivers backup and recovery through two complementary services, designed to work together as part of a single, resilient strategy — without gaps or unnecessary complexity.

On‑Premises & Microsoft Backup

Reliable, infrastructure‑grade backup and rapid recovery for on‑premise servers, hybrid workloads, Microsoft 365 and Azure.

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SaaS Backup

Purpose‑built protection for Microsoft 365 and the wider SaaS ecosystem, including Salesforce, Atlassian and other business‑critical cloud applications.

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Reliable Backup and Recovery for Infrastructure and Microsoft Platforms

Datto Backup as a Service is designed to protect the core of your IT environment. It provides robust backup and fast recovery for on‑premise servers, hybrid infrastructure, Microsoft 365 and Azure — helping you recover quickly from outages, ransomware or accidental deletion.

Best for:

  • Organisations running critical on‑premise workloads
  • Hybrid estates using Microsoft 365 and Azure
  • IT teams that need predictable, fast recovery

Benefits:

  • Infrastructure‑grade backup built around business continuity
  • Rapid recovery to reduce downtime and disruption
  • Protects core systems that keep the business running
  • Forms the foundation of a joined‑up backup strategy

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Purpose‑Built Protection for SaaS Applications

SaaS applications operate differently to traditional infrastructure — and they need a different approach to backup. Keepit is a pure SaaS backup platform designed to protect Microsoft 365 and a wide range of business‑critical SaaS applications, ensuring no cloud service is left unprotected.

Best for:

  • Organisations relying on multiple SaaS platforms
  • Businesses using Salesforce, Atlassian and other cloud tools
  • Teams that need assured recovery across SaaS environments

Benefits:

  • Comprehensive SaaS coverage beyond Microsoft services
  • Protects data, structure and configuration within SaaS platforms
  • Reduces risk created by SaaS sprawl and shared‑responsibility gaps
  • Supports operational recovery — not just data restore

See How Keepit Protects your SaaS Estate

Why Identity Matters in Modern Backup and Recovery

Modern SaaS environments are deeply interconnected. At the centre sits identity — platforms such as Entra ID (formerly Azure Active Directory) that control access, permissions and integrations across applications.

If identity configurations are lost, misconfigured or compromised, recovery becomes complex and time‑consuming — even when data is backed up.
 This is why modern SaaS backup is no longer just about data. It’s about restoring access, permissions and trust, so the business can operate again.

 

Key outcomes supported through Keepit and Chess’ approach:

  • Recovery of SaaS data alongside access and configuration dependencies
  • Reduced risk of lockouts or incorrect permissions after incidents
  • Faster return to normal operations across interconnected platforms

 

Talk to us about Identity‑Aware SaaS Recovery

Two Services. One Joined‑Up Backup Strategy

Datto and Keepit are designed to do different jobs — and that’s their strength. Together, they provide complete coverage across infrastructure, Microsoft platforms and SaaS applications, without overlap or gaps.

Coverage Area On-Prem & Microsoft Backup (Datto) SaaS Back (Keepit)
On-premise servers & workloads ✓ X
Hybrid infrastructure ✓ X
Microsoft 365 ✓ ✓
Azure environments ✓ X
Non-Microsoft SaaS (e.g. Salesforce, Atlassian) X ✓
SaaS data, structure & configuration X ✓
Supports recovery of access & identity dependencies X ✓
Business continuity & rapid restore focus ✓ ✓

Not sure how these fit together in your environment? We’ll help you design the right mix for your estate.

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Making IT Work For You

Chess is one of the UK’s leading independent and trusted technology service providers, employing more than 240 skilled people across the UK, supporting over 18,000 organisations.

We believe IT should work for you, reduce costs, deliver efficiency, keep you secure, enhance your work-life balance, improving performance. At Chess, we’re passionate about our unique culture and our continuous investment in our people to be industry experts.

We’re extremely proud that our people voted us No.1 in ‘The Sunday Times 100 Best Companies to Work for’ list 2018, and we continue to celebrate more than 17 years in the top 100.

Frequently asked questions

Microsoft 365 helps with availability and retention, but many organisations still choose dedicated backup to improve restore confidence and support wider recovery needs. It’s something we would always recommend.

 SaaS backup protects data held in cloud applications. As organisations rely on more SaaS tools, dedicated backup helps reduce gaps and supports quicker recovery if something goes wrong.

Datto Backup as a Service is designed to protect core infrastructure and Microsoft platforms, including on‑prem workloads, hybrid infrastructure, Microsoft 365 and Azure environments.

Keepit is a pure SaaS backup platform designed to protect Microsoft 365 and other business-critical SaaS applications, including platforms such as Salesforce and Atlassian.

Yes. Identity controls access and permissions across your SaaS estate. Protecting and planning recovery for identity and configuration helps you restore operations — not just data.

Regular testing builds confidence and highlights gaps early. Chess can help you run structured recovery tests so you know what restores, how long it takes, and what to improve.

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