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Business Continuity that Keeps You Moving

When systems go down, work stops — and costs rise fast. Chess helps you prepare for the worst with backup as a service, disaster recovery as a service, and Microsoft 365 cloud backup that make recovery simpler, faster and more predictable.

The Cost of Unreliable Business Continuity

Hoping a plan works is not the same as knowing it works. If backups aren’t tested or recovery is slow, a single incident can cause lost revenue, stalled operations, reputational damage and long nights for your IT team.

Pain points:

  •  Backups complete — but you’re not sure you can restore.
  • Recovery takes hours (or days) when you need minutes.
  • Key apps have no clear RTO or RPO targets.
  • Data sits in one place, leaving you exposed to ransomware or site issues.
  • Manual processes drain time and increase human error.
  • Costs spike during incidents because nothing is predictable.

Not sure where your gaps are? We’ll help you map your risk and priorities — without the sales fluff.

61% of IT leaders believe employees have put sensitive company data at risk maliciously in the last 12 months.

Egress

Business Continuity Services — Built Around How You Work

Every organisation has a mix of mission-critical, business-critical and non-critical systems. We’ll help you set the right recovery targets (RTO and RPO) and choose the right mix of services — from cloud based backup services to full disaster recovery as a service.

Which Business Continuity Service is Right for You?

Most organisations use a mix. Start with the outcomes you need — recovery speed, data protection, and coverage — then choose the service that fits.

Backup as a Service (BaaS)

  • Focus: Offsite cloud backup and restore
  • Typical outcome: Faster recovery than tape/manual processes
  • Good when: You need reliable, automated data backup

Disaster Recovery as a Service (DRaaS)

  • Focus: Keep systems running with failover and rapid recovery
  • Typical outcome: Reduced downtime for critical apps
  • Good when: You need defined RTO/RPO and tested recovery

Data Protect for Microsoft 365

  • Focus: Dedicated backup for Microsoft 365 apps
  • Typical outcome: Recover mail/files/Teams plus control inactive data
  • Good when: You need Office 365 cloud backup Europe and cost control

Still unsure? We’ll recommend the simplest setup that meets your recovery needs.

Making IT Work For You

Chess is one of the UK’s leading independent and trusted technology service providers, employing more than 240 skilled people across the UK, supporting over 18,000 organisations.

We believe IT should work for you, reduce costs, deliver efficiency, keep you secure, enhance your work-life balance, improving performance. At Chess, we’re passionate about our unique culture and our continuous investment in our people to be industry experts.

We’re extremely proud that our people voted us No.1 in ‘The Sunday Times 100 Best Companies to Work for’ list 2018, and we continue to celebrate more than 17 years in the top 100.

Frequently asked questions

Backup as a Service is a cloud based backup service that automatically copies your data to a secure offsite repository, so you can restore quickly after deletion, failure or incident.

Cloud backup focuses on copying and restoring data. Disaster Recovery as a Service (DRaaS) focuses on restoring operations — often by failing over critical systems — so downtime is reduced.

Built‑in features can help in some scenarios, but they are not the same as a dedicated Microsoft 365 cloud backup solution. A separate backup improves control and recovery options for accidental deletion, ransomware events and long‑term needs.

Data Protect backs up Exchange Online, OneDrive, SharePoint Online and Microsoft Teams, including emails, attachments, files, folder structures and Teams channel content.

We help you rank systems by importance (mission‑critical to non‑critical) and agree realistic targets. RTO sets how fast you need services back. RPO sets how much data loss (time‑based) is acceptable.

Yes — we can design backup as a service UK and office 365 backup approaches based on your operational and risk needs, with clear governance and restore processes.

RTO and RPO are two key measures in business continuity planning, and they answer different questions.

RTO (Recovery Time Objective) is how quickly you need a system or service back up and running after an incident.

RPO (Recovery Point Objective) is how much data you can afford to lose, measured in time.

For example, an application might need an RTO of one hour (back online quickly) but an RPO of 15 minutes (very little data loss). Setting both clearly helps shape a realistic business continuity plan and ensures your backup and disaster recovery services match your priorities.

Speak to an expert

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