Unlock Your AI Potential

Chess helps you turn AI from ideas into real results. From Microsoft Copilot to custom AI agents, we make your people more efficient, your workflows smoother, and your costs easier to control.

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The cost of manual, inefficient workflows

Many organisations are still relying on manual processes, copy‑and‑paste tasks, and disjointed systems. This slows your people down, increases the risk of mistakes, and makes it harder to respond to change. AI can transform this, but only if it’s adopted in the right way.

  • Teams wasting hours every week on repetitive admin
  • Slow decision‑making due to scattered data and emails
  • Higher risk of errors and inconsistent service to customers
  • Rising costs without a clear view of where time is being lost
  • Difficulty attracting and retaining talent who expect modern tools

Employees can spend between 28-41% of their workweek on manual, repetitive administrative tasks.

McKinsey & Company, A Future that Works: Automation, Employment and Productivity

AI solutions that fit the way you work

Copilot Adoption & Enablement

Help your teams use Microsoft Copilot every day, safely and effectively.

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Copilot Governance & Security

Put the right controls in place so AI is secure, compliant, and well‑managed.

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AI Accelerator Packages

Help your teams use Microsoft Copilot every day, safely and effectively.

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Agentic AI Solutions

Custom AI agents that automate complex tasks and workflows end‑to‑end.

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Copilot Adoption & Enablement

We help your teams get real value from Microsoft Copilot, not just a new icon on their toolbar. From training and use‑case design to change management, we make Copilot part of everyday work across your organisation.

Best for:

  • Organisations new to Microsoft Copilot
  • Leaders who want visible productivity gains, not just licences
  • IT and HR teams supporting change and adoption

Benefits:

  • Organisations new to Microsoft Copilot
  • Leaders who want visible productivity gains, not just licences
  • IT and HR teams supporting change and adoption

See how Copilot could work in your business

Copilot Governance & Security

AI is powerful, but only when it is controlled. We help you set up clear governance, permissions, and security policies so that Microsoft Copilot is safe, compliant, and aligned with how you manage data today.

Best for:

  • Organisations with complex data or permissions
  • IT leaders responsible for risk and compliance
  • Businesses rolling out Copilot at scale

Benefits:

  • Governance model aligned with your existing Microsoft environment
  • Reduced risk of oversharing data or exposing sensitive information
  • Clear policies for responsible AI use across the organisation
  • Confidence to scale Copilot beyond early adopters

Talk to us about Copilot Governance

AI Accelerator Packages

Our AI accelerator packages give you a fast, low‑risk way to try AI in your organisation. We focus on clear use cases, measurable outcomes, and a structured rollout so you can build support and prove the value of AI quickly.

Best for:

  • Organisations at the “test and learn” stage of AI
  • Leaders who need quick wins to build internal buy‑in
  • Teams looking for ready‑to‑go AI scenarios

Benefits:

  • Organisations new to Microsoft Copilot
  • Leaders who want visible productivity gains, not just licences
  • IT and HR teams supporting change and adoption

Explore our AI accelerators

Agentic AI Solutions

When you are ready to go beyond individual prompts, we design and build AI agents that can handle complete tasks and workflows. From triaging requests to orchestrating multi‑step processes, our agentic AI solutions help you scale efficiency across your organisation.

Best for:

  • Organisations with complex, repeatable processes
  • CTOs and Heads of IT looking to modernise operations
  • Businesses ready to integrate AI deeply into their systems

Benefits:

  • AI agents that work across multiple systems and channels
  • Reduced manual effort in high‑volume, rule‑based tasks
  • Consistent, predictable handling of requests and workflows
  • Ongoing optimisation and support from Chess

Discuss a custom AI agent for your organisation

Making IT Work For You

Chess is one of the UK’s leading independent and trusted technology service providers, employing more than 240 skilled people across the UK, supporting over 18,000 organisations.

We believe IT should work for you, reduce costs, deliver efficiency, keep you secure, enhance your work-life balance, improving performance. At Chess, we’re passionate about our unique culture and our continuous investment in our people to be industry experts.

We’re extremely proud that our people voted us No.1 in ‘The Sunday Times 100 Best Companies to Work for’ list 2018, and we continue to celebrate more than 17 years in the top 100.

Security, Compliance & Reliability

  • Built on trusted Microsoft platforms with secure, enterprise‑grade foundations
  • Aligned with standards such as ISO and Cyber Essentials
  • Governance and access controls designed around your data and policies
  • Ongoing monitoring and optimisation to keep your AI solutions reliable

Frequently asked questions

You don’t need to be fully set up on Microsoft 365 to work with us, but most of our AI solutions are built around Microsoft technologies, including Copilot, Azure and Microsoft 365 apps. If you are not currently using Microsoft 365, we can advise you on the best route forward and help you understand what’s needed to get value from AI.

We also support organisations with mixed or legacy environments and can discuss how AI could fit into your current setup.

Most organisations start seeing value from AI within weeks, especially when using our AI Accelerator Packages. These include ready-made, low‑risk use cases designed to deliver quick wins and measurable productivity improvements.

Larger projects, such as governance work or agentic AI solutions, naturally take longer and depend on change management, data readiness and user adoption. We’ll give you a clear timeline based on your goals.

Yes. We follow strict security and compliance standards, including ISO and Cyber Essentials, and all our AI solutions are aligned with Microsoft security best practice. Your data stays within your Microsoft tenant and is protected by enterprise‑grade controls.

We also help you put the right governance and permissions in place so AI is used safely, responsibly and in line with your internal policies.

Yes — we support SMEs right through to large enterprise organisations. Our AI services are designed to scale, so whether you’re looking for a simple Copilot rollout or advanced agentic AI, we tailor the approach to your size, structure and budget.

We also offer flexible packages to help you start small and grow at your own pace.

To get the most from AI, you’ll usually need light involvement from IT, a business sponsor, and a small group of end‑users who can help define priorities and test early use cases.

We keep the process simple and guide you through every step, including adoption, training and governance. Most organisations find that the internal workload is manageable and reduces over time as AI becomes part of everyday work.

Yes — most customers start with a pilot. Our AI Accelerator Packages are designed exactly for this, giving you a low‑risk way to test AI in a real environment and measure the impact before scaling.
We help you choose the right use case, set success criteria, and gather learnings so you can build confidence and make informed decisions about wider adoption.

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