Chess - Partner

Introducing

PartnerWise 2.0

We've updated PartnerWise to ensure a sleeker and faster partner experience. The price tool is now split into three separate documents.

Explore

Airtime

As the Number 1 Distribution Partner in the U.K. our Airtime division works with O2, EE and Vodafone to offer our partners award-winning service and excellent commissions.

Airtime

Wholesale

Grow your business and expand your product portfolio with our wholesale solutions. Our Wholesale Partners can choose from an ever-growing portfolio of products.

Wholesale

ebillz

ebillz offers you billing system solutions that help you maximise your revenue and profitability.

ebillz

Partner

Become a Partner

As part of the Chess Group, Chess Partner comprises our Airtime Distribution and Wholesale Divisions. Together we have created one of the most successful Partner programmes in the UK, winning business and industry awards for excellence and service.

Become a Partner

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Portal Logins

Partner Airtime Management

IoT Jasper

O2 E-Service

EE Partner

Insurance Portal

Simplicity / Leasing

Chess Reseller

WLR3

PlusNet

KCOM

BT Broadband Availability Checker

Kitz Broadband Availability Checker

Resources

Partner Knowledge

5G in the UK: The Next Generation of Mobile Technology

5G is the fifth generation of mobile networks offering advanced performance for mobile internet connectivity.

Chess Chats with Oliver Lofthouse

This month, we sat down with Oliver Lofthouse, Sales Director, for the first Chess Chats of 2020. Watch the webinar.

Mapping Your Route To Success with Chess Partner

We’re pleased to launch our Partner Journey Project this month to kick-start off the New Year.

Our Partner Journey Map is an extension of our Chess Blueprint focus and values – our commitment and dedication to how we work with you.

Watch the short video to find out what to expect when you Partner with Chess.

Customer Experience vs Customer Service: What you need to know

Why is Customer Experience so important to businesses? How does it differ from Customer Service? Chess Partner’s Experience Leader, Hollie Jervis, demonstrates how implementing customer experience projects can offer huge benefits to your business and the importance getting it right.

Chess Partner: 2019 Round-Up

As 2019 draws to a close, Partner Experience Leader, Hollie Jervis, takes us through a round-up of the year so far in Chess Partner, reviewing how the team have continued to improve and offer a great experience for our Partners.

Meet the Team: Oliver Lofthouse, Sales Director - Partner

Chess Partner are pleased to welcome on board our new Sales Director, Oliver Lofthouse. Oliver has vast experience within the industry and brings a wealth of knowledge to Chess. Read more to find out about his role, responsibilities and what he has planned for Chess Partner.

Chess Chats with Kerri Lendon, Chess Partner

This month we welcome Kerri Lendon, Customer Service Director - Partner to Chess Chats. Kerri talks to us about her experience within the Telecoms Industry, how she’s driven towards improving the service delivered to our partners and what the key areas of focus are for the team in 2020.

Top Performers to Win £800 Red Letter Days Vouchers

Each quarter, we’re offering our Wholesale Partners the chance to win £800 Red Letter Days Vouchers.

Compliance: Benefits Of Doing It Right

We worked together with our Head of Quality & Compliance/DPO, Sandra Lovell-Struthers, to create a basic guide on how you can ensure you are compliant.

Chess Chats with Jenny Hammond, Vodafone

Watch the Chess Chat with Jenny Hammond, our Vodafone Business Partnership Manager and learn more about the network's strategy.

Meet the Team: Helen Booker, Operations Director

Helen Booker is Chess Partner's Operations Director. She joined the company after the acquisition of TMS. With years of experience in the Telco sector, Helen is the expert looking after our billing proposition.

Managing Retention, Preventing Churn

Decreasing churn is currently a major priority for all Networks. In this on-demand webinar, we focus on the best practices to retain customers. Our experts provide you with the insight and tools to enhance your potential to keep customers.