Wholesale

Chess Partner are pleased to offer a new SIP Trunking solution to our Partners that will allow you to offer the best Call Management solutions for your customers.

This month, we sat down with Oliver Lofthouse, Sales Director, for the first Chess Chats of 2020. Watch the webinar.

We’re pleased to launch our Partner Journey Project this month to kick-start off the New Year.

Our Partner Journey Map is an extension of our Chess Blueprint focus and values – our commitment and dedication to how we work with you.

Watch the short video to find out what to expect when you Partner with Chess.

Why is Customer Experience so important to businesses? How does it differ from Customer Service? Chess Partner’s Experience Leader, Hollie Jervis, demonstrates how implementing customer experience projects can offer huge benefits to your business and the importance getting it right.

As 2019 draws to a close, Partner Experience Leader, Hollie Jervis, takes us through a round-up of the year so far in Chess Partner, reviewing how the team have continued to improve and offer a great experience for our Partners.

This month we welcome Kerri Lendon, Customer Service Director - Partner to Chess Chats. Kerri talks to us about her experience within the Telecoms Industry, how she’s driven towards improving the service delivered to our partners and what the key areas of focus are for the team in 2020.

Decreasing churn is currently a major priority for all Networks. In this on-demand webinar, we focus on the best practices to retain customers. Our experts provide you with the insight and tools to enhance your potential to keep customers.

If you missed the Old V New World webinar, you can now watch the recording in your own time. This video provides you with a quick 20-minute-long recap of the in-demand products sales pipeline.