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Wholesale

Remove the Battle of Margin Within Hosted Voice

It's time to awaken the force of Hosted Voice. Differentiate yourself from your competitors and remove the battle of margin for good.

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Our Wholesale Products

Grow your business and expand your product portfolio with our wholesale solutions.

Cloud PBX
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Simplicity
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NGNs & Inbound Solutions
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Fraud Monitor
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VoIP & SIP
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Billing
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Broadband & Connectivity
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About Us

Why Chess Wholesale

Chess Partner was formed in June 2014 with the acquisition of Avenir Telecom. As part of the Chess Group, Chess Partner comprises of our Airtime Distribution and Wholesale Divisions. Together we offer you one of the most comprehensive partner programmes in the industry.

Our Wholesale Division has long standing strategic partnerships with BT, Openreach and TalkTalk Business to name a few. We also pride ourselves on being the only NFON white labelled partner in the U.K. Our Wholesale Partners can choose from an ever-growing portfolio of products ranging from WLR, calls, SIP and connectivity to Cloud SMS, and Cloud PBX.

Resources

Wholesale Knowledge

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Customer Experience vs Customer Service: What you need to know

Why is Customer Experience so important to businesses? How does it differ from Customer Service? Chess Partner’s Experience Leader, Hollie Jervis, demonstrates how implementing customer experience projects can offer huge benefits to your business and the importance getting it right.

 
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Chess Partner: 2019 Round-Up

As 2019 draws to a close, Partner Experience Leader, Hollie Jervis, takes us through a round-up of the year so far in Chess Partner, reviewing how the team have continued to improve and offer a great experience for our Partners.
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Chess Chats with Kerri Lendon, Chess Partner

This month we welcome Kerri Lendon, Customer Service Director - Partner to Chess Chats. Kerri talks to us about her experience within the Telecoms Industry, how she’s driven towards improving the service delivered to our partners and what the key areas of focus are for the team in 2020.
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Top Performers to Win £800 Red Letter Days Vouchers

Each quarter, we’re offering our Wholesale Partners the chance to win £800 Red Letter Days Vouchers. 
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Meet the Team: Helen Booker, Operations Director

Helen Booker is Chess Partner's Operations Director. She joined the company after the acquisition of TMS. With years of experience in the Telco sector, Helen is the expert looking after our billing proposition. 
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Managing Retention, Preventing Churn

Decreasing churn is currently a major priority for all Networks. In this on-demand webinar, we focus on the best practices to retain customers. Our experts provide you with the insight and tools to enhance your potential to keep customers.
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Old V New World Technology Webinar Recording

If you missed the Old V New World webinar, you can now watch the recording in your own time. This video provides you with a quick 20-minute-long recap of the in-demand products sales pipeline. 
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Upgrade your business model through a billing platform

The transition of the Telecommunications industry to a digital sector that converges to a large extent with the IT and Tech sector has changed the customer demand and expectations for service. 
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