One Suite. Better Business. Real Insight.
Microsoft Teams integration brings together PSTN calling and PBX features inside the platform your customers already use. Call Analytics, Collaboration Analytics and AI‑powered Call Recording deliver insight that supports better business decisions.
Why Teams Ecosystem?
Speak to whoever you want, wherever they are ,from the familiar Microsoft Teams interface. Manage all internal and external phone calls seamlessly within a single app.
Operator Connect
A simple, ready‑to‑go solution managed entirely within the Teams admin centre. It’s quick to set up and completely hassle‑free.
Call Analytics
Call Analytics gives organisations clear visibility of call activity, performance and service levels. With live and historical data, dashboards and wallboards, teams can track demand, manage workloads and improve customer engagement.
Collaboration Analytics
Collaboration Analytics shows how teams work together by visualising meetings, messages, calls and engagement trends. It supports wellbeing, improves teamwork and provides visibility across hybrid working.
Record AI
AI‑powered Call Recording captures and analyses conversations with transcription, sentiment detection and topic analysis. Secure, tamper‑proof storage and automated redaction support compliance, while effortless search and Microsoft integration help teams review interactions and resolve issues quickly.
