Blog

Stephen Dracup, COO at Chess, reviews the three key areas every small business should consider to reduce their costs and preserve cash.

Martin Bacon, Cloud Consultant at Chess, discusses how missed calls = missed opportunities and just how much they can have a significant monetary impact on business performance. 

Important Changes to Terms and Conditions

We have made amendments to the following terms and conditions:

• General Conditions;
• Schedule 3.1 (Voice Services);
• Schedule 3.2 (Internet Services);
• Schedule 3.4 (Cloud Voice Services);
• Schedule 3.5(A) (Mobile Services); and
• Schedule 3.10 (Teams Direct Routing Service).

Chess acquire TTNC - The Telephone Number Company to kick off their ambitious growth plans in 2022.

Working at home is the new normal, offering benefits not previously attainable in the standard office. However even with this whole new world of work, there can be some downsides...

How to provide a healthy, happy, energetic, safe place to work. Tim Wilkinson-Hall, Head of Knowledge and Culture, summarises our plans and activities for Wellbeing Week.

Stephen Dracup, Chief Operating Officer at Chess, summarises the most recent updates on the 2025 PSTN Switch Off.

There are some significant changes to the Microsoft Cloud Solution Provider (CSP) programme coming, impacting current Microsoft CSP agreement and Online Service Plans. 

These changes apply to Consumer customers only.  A Consumer is natural person who contracts with Chess for services for their own personal use and so not for use for their trade, business or profession.  Ofcom has changed the defined term it uses to describe these customers from “Domestic” to “Consumer” within its General Conditions of Entitlement. These customers are also sometimes referred to in our industry as “Residential”.