On-Demand Webinar

The Secret to Seamless IT: Managed Services with Built-In Security

A practical session for IT and operations leaders on bringing support and security together under one accountable managed service.

In this recording, you’ll learn how you can:

  • Reduce day‑to‑day IT firefighting and operational noise
  • Simplify support by removing unclear ownership and hand‑offs
  • Lower cyber risk by embedding security into everyday IT operations - with clear accountability
  • Create a more resilient, scalable IT support model

Many organisations are struggling with IT that has become more complex than it needs to be. Multiple suppliers, disconnected tools, unclear ownership, and security added as an afterthought can all increase risk and leave internal teams constantly reacting rather than moving forward.

Furthermore, recent third‑party‑enabled cyber attacks and the upcoming UK Cyber Security & Resilience Bill are increasing expectations around supply‑chain security, accountability, and resilience - even for organisations outside direct regulatory scope.

This webinar explores a simpler, more accountable approach. It shows how bringing managed IT support and security together under one clear operating model can reduce noise, improve resilience, and take pressure off your people day to day.

 

What You'll Learn:

  • Why IT environments become complex, and the risks this creates
  • How clearer ownership reduces operational issues and cyber risk
  • Understand the different levels of managed IT support, and how to choose the right one
  • How security can be built into everyday IT support, not added on later
  • The benefits of reducing handovers and duplication across IT and security
  • How this approach supports Cyber Essentials and improves resilience
  • How a flexible commercial model can scale as your needs change

 

Your Speakers

Sales Director

Oliver Lofthouse

Oliver is an accomplished leader with over 16 years’ experience in the IT and technology sector. As Sales Director of Chess ICT, Oliver is at the helm of a business dedicated to helping organisations achieve their digital transformation goals through innovative IT, cloud, and security solutions – essentially, to make Chess the best place to be a customer.

Senior ICT and Managed Services Consultant

Paul Gibbons

With over 34 years in the IT industry, Paul has worked across everything from traditional on‑premises systems to today’s cloud, modern workplace, and managed security services. He helps organisations cut through complexity and choose technology that delivers real‑world results.
His focus is on Managed Services and Security-as-a-Service, supporting businesses to modernise safely, stay resilient, and keep their people productive and protected

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