With hybrid working the norm, organisations need to deliver secure, compliant, and flexible communication solutions that support office, mobile and home users.
Microsoft Teams Voice supports these goals by providing a fully integrated telephony platform within Microsoft 365, enabling seamless collaboration, internal and external calling, and cost-effective communications.
In this expert-led webinar recording, we uncover how Microsoft Teams Voice can replace your legacy PBX systems, simplify your infrastructure, and deliver enterprise-grade calling capabilities - all within the Microsoft Teams environment your users already know and trust.
We’ll also explore how integrated call recording solutions can help your organisation meet legal, regulatory, or compliance standards, while also improving training, dispute resolution, and customer service quality.
Whether you're an IT leader evaluating your next telephony move, a compliance officer seeking secure recording solutions, or a business decision maker looking to streamline operations - this session will give you the clarity and confidence to take the next step.
What you'll gain from this session
- A clear understanding of Microsoft Teams Voice architecture, features and licensing
- Practical insight into Teams-integrated call recording for compliance and quality assurance
- Discover how to transition from legacy telephony to Teams Voice
- Explore real-world examples and use cases
Speakers
Mike Tansey, Head of Sales
Mike has over 17 years’ IT experience with a focus on account management. He works across a wide variety of verticals, including government, non-profit, blue light, health care and housing. Working closely with our customers, his main aim is ensuring that technology is applied to meet business goals, thereby maximising the overall benefits and return on investment.
Martin Bacon, Cloud Consultant, Chess
Martin Bacon, Consultants Team Leader in Chess, has over 20 years of experience in IT industry. Utilising a consultative approach and understanding the clients' business ensures solutions fit with the right budget and functions required. He empowers organisation to work smarter with technology, giving them the edge over their competitors.
