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Webinar

Agentic AI: Smarter Customer Experience, Without Scaling Your Team

Thursday 13th August  |  14:00 to 15:00

Deliver faster service, reduce pressure on your team, and improve consistency, all without increasing headcount.

 

What You'll Learn

  • Where traditional customer service models are falling short
  • How AI agents resolve customer queries end-to-end
  • Where you can reduce costs while improving service
  • Practical use cases across support, sales, and more
  • What results you can realistically expect

 

Customer service teams are under pressure. Demand is rising, expectations are higher than ever, and scaling teams isn’t always sustainable.

In this webinar, led by Consultant Team Lead Martin Bacon, we’ll show how organisations can use agentic AI to handle customer interactions from start to finish, improving efficiency while delivering a better customer experience.

 

 

Who Should Attend:


This session is designed for anyone with an interest in, or responsible for, customer experience & operational efficiency, including:
  • Customer experience and contact centre leaders
  • Operations and transformation leads
  • IT, digital, and AI decision-makers

 

 

Exclusive Attendee Offer

All attendees will be entitled to a free 60-minute, consultant-led AI opportunity session.

We’ll help you:

  • Identify high-impact use cases
  • Estimate potential cost savings
  • Map out a practical starting point 

 

Your Speaker

Head of Sales

Mike Tansey

Mike has over 17 years’ IT experience with a focus on account management. He works across a wide variety of verticals, including government, non-profit, blue light, health care and housing. Working closely with our customers, his main aim is ensuring that technology is applied to meet business goals, thereby maximising the overall benefits and return on investment.

Consultant Team Lead

Martin Bacon

Martin has over 20 years of experience in IT industry. Utilising a consultative approach and understanding the clients' business ensures solutions fit with the right budget and functions required. He empowers organisation to work smarter with technology, giving them the edge over their competitors. 

Need Advice Now?

Book a consultation to stay ahead and speak to one of our specialists today.