Welcome to our Blog. Your one stop shop to keep up to date with all the latest goings on!!
Customer Survey Report 2021
Work better together with SharePoint
A key remote collaboration tool to help you work from anywhere and enable a hybrid workforce
Hybrid Working: What to consider when going hybrid
In this article, Stephen Dracup, Chief Operation Officer at Chess, covers why the company decided to adopt hybrid working:
- Why hybrid working? >
- Advice on adopting hybrid >
Why your telephone system is restricting your growth
In this blog, our Voice Consultant, Martin Bacon, summarises how your outdated system may be costing you business opportunities. In this article, he covers:
• How are great customer service and modern voice systems linked?
• Why improved productivity will boost your profitability?
• How can the right communications technology give you a competitive edge in a saturated industry?
Chess Vaccination Volunteers
This week we've sent a thank you message and 1000 Easter eggs to staff and volunteers in vaccination centres up and down the country to show our suppo ...
Better Access To Your Data, Anytime, Anywhere with Sage
Gilbert McHarg, Sage Consultant at Chess, summarises how Sage 200cloud can be used to improve business processes and reduce costs. He covers: Wha ...
Creating an inclusive culture
Covid made us reimagine the workplace in 2020, and now as we return to a focus on growth we are keen to ensure that all our people are treated equally and have equal opportunity to benefit from that growth.
Best Practice Advice on Renewing Business Mobiles
In this article, our Head of Mobile Sales, Lauren Miller, provides helpful advice on how you can get the best deal on your business mobiles. She cover ...
Customer Survey and our Service Improvement Roadmap
Following a fantastic response to our annual customer survey, we’d like to focus on 5 key areas.
130% Super-deduction: Now is the time to invest in your future
The 130% Super-deduction helps UK businesses to invest in their future and improve their competitive advantage. Between April 1 2021 and March 31 2023, all new purchases of main rate plant and machinery will qualify for the super-deduction of 130% capital allowance against your taxable income.
HAFNIUM: What it is and why it matters
Our CTO, Gavin Wood, analyses the HAFNIUM attack and recommends best practice to ensure you have improved your security posture. In this article, he covers:
- What is HAFNIUM
- Why is the HAFNIUM attack so dangerous
- How to mitigate cyber risk
Celebrating International Women's Day 2021
"In celebrating ‘International Women’s Day’ we take time to recognise the outstanding contribution a specific group of our people make, day in and day out to our business and our lives. We are one team and we will all enjoy the day together.”n celebration of International Women's Day 2021"
Protect Your MS Exchange Server - How to Patch Your System
Microsoft has identified some serious vulnerabilities on Microsoft Exchange servers globally. Given the importance of this we have decided to notify all our customers of this issue. If you use Microsoft Exchange you will be pleased to know that Microsoft has released security updates to resolve this.
Changes to Terms and Conditions
Changes to Terms and Conditions
Integrating telephony into CRM
Improving employee productivity and other reasons, you should integrate your telephony system and your CRM.
In this article, we cover:
- Why you should review your communication strategy
- What is computer telephony integration (CTI)
- How computer telephony integration (CTI) can benefit your business
What Makes Us a Best Company to Work For
It’s no secret, it takes a special mix of ingredients to become the UK Best Company to work for. Our people, their ambition, sense of fun and the passion to work as One Team are what set us apart from the rest.
2021 is the year to become cloud-native
Gavin Wood, CTO at Chess, summarises some of the key tech trends for 2021. He covers why you should adopt cloud-native services , how to enable anywhere operations and how will security change in 2021.
A Step Closer on our Service Improvement Journey
Self-serve online continues to be our number 1 priority, and we're working at full speed to deliver 5 new features. We'll provide more detail on each over the next few weeks.
An Approach to Future Crisis in Healthcare
There is an opportunity to reflect on the response taken to tackling the challenges associated with the pandemic, from the initial period of crisis management to planning for future outcomes in a way that allows for an improved approach.
In this article we recognise and consider;
The 3 Essential Tools That Help You Respond Quickly and Effectively.
At Chess we work with customers and partners, including Microsoft, to develop and manage software that allows people to work from anywhere. We’re proud of our working culture that places an emphasis on employee wellbeing and support, and in this blog we explore the tools and systems that have helped us transition into a new way of working.