Last week we sent you our annual customer service survey so that you can tell us where we're getting things right but also where we can improve.
Welcome to our Blog. Your one stop shop to keep up to date with all the latest goings on!!
Android Enterprise Essentials Launch
Small business owners overlook the potential impact a cyber attack can have on their organisation, but they are just as likely to become a victim as l ...
Customer Service Update - 20 Jan 21
We'd love to get your feedback! It's really quick and shouldn't take more than 5 minutes. You also get the chance to win a £200 Amazon Voucher or donate to our local hospice charities. Click to Start Survey.
How Resilient Is Your Security?
It’s getting more and more challenging for Financial Service providers to recruit and retain the in-house security resource needed to stay one step ahead of cyber hackers, and cyber security capabilities are coming under increasing scrutiny.
In this article we:
• Identify signs that your current cybersecurity capability may need to be reviewed
• Discuss why Threat Notification alone isn't enough
• Review the best approaches to tackling business critical security requirements
Are You Frustrated by Slow Internet at Home?
Lockdown 3.0 has inevitably brought extra pressures to our home broadband with families all under the same roof, working, studying, and entertaining for extended periods of the day.
Customer Service Update 13 Jan 2021
Great news, we're pleased to let you know our new card payment feature is available on our Customer Portal from today. This means you can pay your bill online at any time using your credit or debit card.
Customer Service Update - 6 Jan 2021
This week we're pleased to introduce a new Direct Debit feature on our Customer Portal.
Introduction to Website Accessibility Compliance and WCAG 2.1
With the virtual world, an extension of the physical, accessibility has often been treated with the same consideration – as an afterthought. As of 2018, the virtual world has attempted to close the accessibility gap in Public Sector Bodies with the introduction of The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
A Tech Tips Merry Christmas
As we draw to the end of 2020 we look back at the 5 main areas we covered in our weekly Tech Tips and reflect on the advice and solutions that proved to be most popular.
2020 A Year Like No Other
The onset of Covid-19 was a turning point for many businesses, and we were no exception. Our management team quickly recognised the need to move to a ...
Festive Opening Times and Service Updates
Festive Opening TimesIn case you need our help over the festive season. Christmas Eve 08.00 - 17.00 Christmas Day Closed Monday 28 ...
Christmas Service Message - 16 December
his will be our last service email until the New Year, and in this week's update I'm including an update on how we will be supporting charity this Christmas, our festive opening hours, a look back at 2020 and our statement on Brexit.
Why we Changed to Hybrid Cloud
Many apps are already hosted in the cloud, however, two out of every three apps remain on-premises. This leaves many businesses caught in the middle of old and new with resource tied up managing a complex IT environment.
How Calvin Capital improved efficiency and profitability
From day to day support to large scale, business critical projects, Calvin rely on Chess to help them connect people, protect their data and grow their business. Read their case study to find out how.
Customer Service Update - 9 December
This week we're pleased to introduce a new Direct Debit feature on our Customer Portal, our Customer Passion Hero for December and some key dates over the festive period.
Unlocking the Power of M365
Whilst there is no doubting the power of Microsoft 365. Many organisations deploy it quickly without understanding the need to get the platform set up ...
Weekly Service Update - 2 December
This week I'd like to make you aware of our support over the festive period, I've included more information on this below.If you need any help the bes ...
Transforming Business with MS Power Platform
Microsoft have introduced a range of powerful apps which are built into M365 and Azure. These allow you to build high productivity apps for your business with a rich set of tools, which can help to grow your business, save you money and empower your people to work better together.
We can help you deploy these and work with you to create apps or train your people to get up and running, so please get in touch if you need help.
Chess Takes Steps to Support East Cheshire Hospice
More than 250 people from local business Chess ICT have been getting fit by taking part in a step challenge to support East Cheshire Hospice, raising £1,000 towards the cost of refurbishing a bereavement support centre.
Transforming Business Using Power Apps
PowerApps are a no code/low code platform that enables anyone to build rich web and mobile applications. In this blog post we'll explore the features and benefits of introducing Power Apps into your business.