Blog

This week we're talking about Rootkits, Remote Code Execution and Password Attacks and there's some really fascinating information covered, even for the most technical of us. 

If you do nothing else, make sure you follow the password rules and don't get 'pwned'. Find out how and why.

This week we're talking about Malware, Ransomware and Worms and there's some really fascinating information covered, even for the most technical of us.

Whether you own a smart fridge, the latest laptop or you run a multi million pound business none of us can afford to ignore the threat of a virus attacking our systems. Find out why.

Staying connected and in control is more important than ever and in this week's update there are two features I'd like to draw your attention to:

• New Service Status page 
• The Customer Portal and what this means for your business.  

Data Protection and Compliance are amongst the most challenging areas of business operations.

Compliance Manager, created for Microsoft 365, helps to simplify your compliance journey by giving you the information and tools to assess your compliance risks, conduct risk assessments and manage your end-to-end compliance processes when using Microsoft Cloud services.

Customer, financial and business data is one of the most valuable - and vulnerable commodities dealt with on a daily basis within the Financial Services sector. It's also one of the most tightly governed areas, with strict requirements around data retention policies and privacy regulations.

Do you have a question about your bill?  Save time on the phone and check out our Top 5 Billing Frequently asked Questions and Answers.

• Why is my bill higher than normal
• Why have I been billed for an engineer charge?
• How can I pay my bill online?
• How can I get a copy of a previous bill?
• What is Fraud Monitor and Line Assurance?
  
  

It’s National Customer Service Week, and at Chess that’s a big deal.   2020 has been a challenging year for all. Our people and our customers have ha ...

Our customers asked us to make their online experience even better and we've listened. 

Thank you for visiting our Portal Administrator Tips. We'll be adding to these regularly, so please do keep checking back.

Adapting to a new normal and getting the most out of your investment in systems and people are big discussion points in the current climate, especially if, like us, you are likely to have people working remotely for the foreseeable future.

Until March this year, the assumption was that we could meet in person with a client or project partner several times to move through the requirements definition process.

As it turns out, the process of developing a new digital approach which utilises a combination of existing and emerging tools has evolved like a project in itself.

These are our tips. 

Cloud PBX can be difficult to get a handle of. Let us help you understand what Cloud PBX is, the benefits to your business - and decipher Cloud PBX with some jargon busting!

This blog looks at the current challenges businesses are facing and how Managed security services can ensure your data is protected while also reducing your IT spending. 

In this webinar, Oliver Lofthouse and Martin Bacon take us through the bra new Microsft Teams and PBX integration and how Chess can help you with this feature for your business.

This week the team at The Hive have been taking a look at the Microsoft Surface Pro 6.

If you need to operate your business on the move, then this could be the device for you. It's light and can handle those day to day tasks. So the question is, is it Surface Pro or Surface No?

If you are allowing devices to connect from people’s houses – it's possible that these networks have already been compromised by hackers or will be in the future. Implementing two-factor authentication, where another device like a mobile phone is used for extra security is the most important security measure that can be applied to systems.