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Chess and the BT Community Webkit

BT Community Webkit Closure

For over 15 years we've been working with BT on the BTCK service. Community Webkit will close on 24th May 2021, but it doesn't need to end here.

Chess will be offering you, as an existing customer of the service, the option to pay a small monthly fee to retain each of your sites. 


 Keeping your website ad-free

Chess can offer a continued level of hosting and maintenance - ensuring continuity of your website, completely ad-free.

We appreciate that there are many other third-party options, some of which are freely available. However, these free services are subsidised through advertising revenue which covers the costs incurred in hosting and maintaining the site. If you choose to continue with Chess, we won’t put adverts on your website.


 Register your interest 

In coming weeks we'll add a section for all users logged into the admin site under the "Manage your sites" page allowing you to register your interest and specify each individual site's redirection URL.

Plus, you will not be limited just to the websites you already have as we'll enable a new user-registration and website creation.

 Redirecting your website

If you'd like to take your site elsewhere, that's fine. For every website you administrate, we'll allow you to specify a redirect URL so from the end of May any visitors to your site will be redirected to a new website of your choice. Putting this redirect in place is important so you can maintain your SEO/ Google ranking. 

If you don't want visitors redirected after May (or don't provide a redirect page) your website visitors will begin seeing "This site has now been closed" page for the next year.

If you have any questions, please raise them via the BT CK ticketdesk platform, you can access this using this link.


£5(ex VAT)

per website per month*

*Minimum 24-month agreement. T&C's apply

Speak to a Product Specialist

You can fill out the form and one of our product specialists will contact you shortly with more information.
To contact our Sales team directly, please call 0344 770 6000 and choose option 4.
Customer Service
For general queries or to report a non-urgent fault, please log a ticket on our customer portal using the email address associated with your account. Logging a ticket is quick and easy to do. Once you have logged your ticket, we will respond within 24 hours or your Service Level Agreement, whichever is quicker.
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