Seamless Support for Your Power Platform

Keep your Power Platform efficient, reliable, and fit for purpose with
proactive support designed for today’s dynamic business needs.

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Stay Ahead with Proactive Power Platform Care

Managing your Microsoft Power Platform doesn’t have to be complicated. With Power Platform Care, we help you stay on top of your environment, ensuring it operates optimally, remains secure, and supports the critical
processes that drive your business.

From onboarding to ongoing maintenance, we simplify the complexities of
managing Power Platform environments, so you can focus on what truly matters to your organisation.

The Challenges of an Unmanaged Power Platform Environment

Without proper care, your Power Platform could face significant challenges that have the potential to disrupt your operations:

  • Unrestrained growth of applications that leads to sprawl.
  • Breakdowns in automations and processes.
  • Capacity and support resource limitations.

Key Benefits of Power Platform Care

Proactive Assurance

Keep your platform in peak condition with regular checks, insights, and reports.

Escalation Support

Encounter an issue? We’ll resolve it for you, so your team stays on track.

Enhancements

Have an idea for improvement? We’re here to turn your vision into reality.

Simplified Onboarding

We assess, document, and optimise your current system to set the foundation for success.

What are the features of Power Platform Care?

Getting to know your Power Platform environment

At the start of this service, we will onboard your solutions and personnel so that we have a full understanding of the environment we will be supporting.

As part of this onboarding, we will:

  • Review your current platform
  • Produce a baseline compliance and governance report
  • Create an Asset Reference Guide

Know that your Power Platform environment is in an optimum state

The Proactive Assurance element of Power Platform Care ensures that your environment is maintained in an optimum state by reviewing key parameters and highlighting any issues that need attention.

This service includes:

  • A monthly health check, report and recommendations covering storage usage, flow analysis, a Microsoft update assessment and other checks
  • Storage capacity review
  • Data loss prevention policy review
  • An environment review to validate changes across the platform
  • Updating the Asset Reference Guide

 

Don’t worry, we’ll fix your issues

We find the Power Platform to be a highly reliable system, but of course, things can fail. If this does happen, we will manage and resolve the issue, allowing you to focus on your business-as-usual activities.

 

Got some ideas for solution enhancements? We can help with that

Whatever Power Platform solutions you create, there is a high likelihood that you will keep coming up with ideas about how you can improve them. Or, you may need assistance with training or some other aspect of the platform.

With a scalable budget available as part of the service, you can call off our assistance as and when you need it, without having to raise purchase orders or other approvals.

The final element in an adoption programme is operational management.

Even though Microsoft 365 takes away a lot of the burdensome management and administration associated with legacy on-premises solutions, there are still many tasks and activities that need to be completed. However, in our experience, many organisations introduce Microsoft 365 without full consideration of the management and support processes that are needed to ensure the smooth running of the environment.

Find out more >

Speak to a Product Specialist

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