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Cloud Voice Hardware

Chess Cloud Voice is a hosted business telephone service. It provides an extensive range of features via an easy-to-use web portal, helping you work better together and connect you with your people.

Cloud Voice

Headsets

Headsets represent the pinnacle of portability, naturally making them perfect for workers who are on the move, or office workers who don’t necessarily need the full range of features that come from a static desk phone. We have partnered with both EPOS Sennheiser and Poly to provide you with as wide a choice of headsets as possible.

IMPACT 665 USB

Wired USB headset. The IMPACT 665 USB covers every situation with premium quality and style.

  • Sennheiser Voice Clarity
  • Ultra noise-cancelling microphone
  • High-quality neodymium speaker
  • Unibody headband construction for maximum strength at stress points
  • Extension headband with number indications for accurate adjustment
  • With fold-flat ear cups and carry pouch Perfect for call centre workers

ADAPT 165 USB

Wired USB headset with adjustable fit and choice of ear pads. Noise-cancelling microphone to filter out ambient noise

  • Enjoy a natural listening experience With EPOS VoiceTM technology
  • An adjustable, flexible headband
  • With large on-ear leatherette or foam ear pads for noise dampening
  • Protect your hearing with acoustic shock with EPOS ActiveGard® technology
  • Perfect for call centre workers

VOYAGER® 6200 UC

Bluetooth® neckband headset with earbuds

  • Active noise cancelling (ANC)
  • Comfort-fit earbuds deliver hi-fi stereo
  • Neckband vibrates to alert you to incoming calls
  • Pairs with up to eight devices and connects to two simultaneously
  • Wideband audio provides high-quality PC telephony
  • Perfect for busy executives

VOYAGER FOCUS UC

Stereo Bluetooth headset with active noise cancelling (ANC)

  • Smart sensors answer calls by simply putting on the headset
  • Enhanced voice alerts announce caller ID, mute and connection status, talk time level
  • Dynamic Mute Alert feature senses and alerts you when you try to talk when muted
  • Smart mic boom: wear on either side and maintain locations of R/L stereo and volume/track buttons
  • Perfect for receptionists

VOYAGER 5200 UC

Bluetooth headset system

  • Four adaptive microphones and proprietary DSP reduce background noise
  • Six layers of WindSmart® technology ensures you are heard clearly
  • Portable charging case provides up to 14 hours of additional talk time
  • Perfect for busy executives

SAVI® 8220

Wireless DECT™ headset system

  • Roam up to 590 ft/180 m from your PC
  • Close Conversation Limiting blocks background noise and nearby conversations
  • Active noise cancelling filters out noise so you can focus
  • Up to 13 hours of talk time on a single charge
  • Perfect for sales staff and remote workers

Cloud Voice

Handsets

Ubiquitous with any modern office, IP desk phones are easy to set up, easy to use, and optimised to run on most emerging IP and UC Cloud platforms. They also pack excellent sound quality and propriety technologies that others can’t match. We offer a range of desk phones from Poly, Cisco and Yealink to ensure that you get the equipment your workforce needs.

VVX150

A two line, entry level IP desk phone.

  • Fixed feature keys - speaker, mute, headset volume
  • Power over Ethernet - 10/100
  • Perfect for a home office or shared common areas

VVX250

A four line, wi-fi enabled basic IP desk phone with colour display.

  • Fixed feature keys - speaker, mute, headset volume
  • 2 programmable keys
  • Power over Ethernet - 2 x 10/100/1000
  • USB ports - 1 x USB 2.0
  • Perfect for small and medium sized businesses

VVX450

A twelve line, wi-fi enabled performance IP desk phone with colour display.

  • Fixed feature keys - speaker, mute, headset volume
  • 10 programmable keys
  • Power over Ethernet - 2 x 10/10/1000
  • Expansion modules - 1 Poly VVX EM50
  • USB ports - 2 x USB 2.0
  • Perfect for knowledge workers at businesses of all sizes

W73P Dect Handset and Base Station

Users benefit from excellent audio quality, freedom of movement, multi-tasking convenience and professional features like intercom, transfer, call forward and 3-way conferencing.

  • Fixed feature keys - 5 navigation keys, 2 softkeys, 6 function keys, 6 shortcut keys
  • Up to 35 hours talk time; Up to 400 hours standby time
  • Up to 10 Handsets per Base
  • Enables up to 6 DECT Repeaters
  • Power over Ethernet - Integrated PoE (Class 1)
  • Perfect for both small businesses and SoHo deployments

Cisco 8851

A ten line, business grade IP telephone with colour display and integrated Bluetooth technology.

  • Fixed feature keys - voicemail, directory, hold, transfer, conference, settings, volume, headset, speaker, mute, back, end call
  • 8 programmable line keys and up to 12 programmable soft keys
  • Power over Ethernet - Gigabit Ethernet (10/100/1000) switch
  • Expansion modules - 2K KEM, Power supply: 2 KEM, PoE 1 KEM, PoE+ 2 KEM
  • USB ports - 1 x USB 2.0
  • Perfect for knowledge workers at businesses of all sizes

Cisco 8841

An easy to use 10-line IP phone with a colour display and 8 programmable line keys and up to 12 programmable soft keys

  • Fixed feature keys - voicemail, directory, hold, transfer, conference, settings, volume, headset, speaker, mute, back, end call
  • 8 Programmable keys
  • Power over Ethernet - Gigabit Ethernet (10/100/1000) switch
  • Perfect for small and medium businesses
  • Perfect for busy executives

W59R Ruggedised Handset

Registers with the Yealink W70B base station. An ideal choice for tough working environments such as warehouses, factories and construction sites.

  • 1.8" TFT colour screen with intuitive user interface
  • Shock, dust and water resistant (to IP67 standard)
  • Up to 28 hours of talk time
  • Up to 360 hours of stand-by time
  • DECT range of up to 50m indoors and up to 300m outdoors (in ideal conditions)

T46U

A powerful assistant for modern business. Greatly
improves call experience and work efficiency with colour screen, Ultra HD sound quality, faster response speed, and even more advanced features.

  • 7 feature keys: message, headset, hold, mute,
    transfer, redial, hands-free speakerphone;
    10 programmable keys
  • Power over Ethernet - Gigabit Ethernet
    (10/100/1000) switch
  • Optional expansion module EXP43
  • USB ports - 2 x USB 2.0
  • Perfect for knowledge workers at businesses of all sizes

EXP43 Expansion Module

Expand the functional capabilities of the Yealink T46U. A large 4.3" colour screen gives you a vivid visual experience, alongside a simple user interface and advanced call handling capabilities

  • 4.3" 272 x 480 - pixel colour screen
  • 20 physical keys on each page with dual-colour LED's
  • Stand with two adjustable angles
  • Device features are configurable through the Horizon portal

Cisco 8861

A ten line, business grade, wi-fi enabled IP telephone with colour display and integrated Bluetooth technology. Offers highly secure VoIP communications and integration with your personal mobile device.

  • Fixed feature keys - voicemail, directory, hold, transfer, conference, settings, volume, headset, speaker, mute, back, end call
  • 8 programmable line keys and up to 12 programmable soft keys • Power over Ethernet - Gigabit Ethernet (10/100/1000) switch
  • Expansion modules - 3 KEM, Power supply: 3 KEM, PoE 0 KEM, PoE+ 3 KEM
  • USB ports - 2 x USB 2.0
  • Perfect for knowledge workers at businesses of all sizes Perfect for call centre workers

Cisco ATA 192

The Cisco ATA 192 is an Analogue Telephone Adapter (ATA) that allows you to plug in an analogue phone into the Cloud Voice service.

The ATA 192 will come configured correctly for your setup.

Cloud Voice

Audio Conferencing

In a world where conference calls are on the rise, crystal-clear conversations are a must for productive meetings. Chess has partnered with Poly to deliver conference phones with superb voice quality, expansive microphone pick-up, advanced audio processing, and all the features that make conference calls seem as natural as being in the same room.

Poly Trio 8500

Taking the ordinary conference call experience to the next level. Getting conference calls started shouldn’t be hard, frustrating or time-consuming. The sleek and sophisticated design makes navigation simpler than ever to use. And with Poly legendary voice quality, you can be sure every syllable is crystal clear with Poly® HD Voice™ technology.

  • Up to three lines
  • Connectivity - Wi-fi and Bluetooth enabled
  • Power over Ethernet - Gigabit Ethernet (10/100/1000) switch
  • USB ports - 1 x USB 2.0 Type A-compliant host port USB battery charging BC1.2 compliant; 1 x USB 2.0 Micro-B device port

Poly Trio 8800

Wired USB headset with adjustable fit and choice of ear pads. Noise-cancelling microphone to filter out ambient noise

  • Enjoy a natural listening experience With EPOS VoiceTM technology
  • An adjustable, flexible headband
  • With large on-ear leatherette or foam ear pads for noise dampening
  • Protect your hearing with acoustic shock with EPOS ActiveGard® technology
  • Perfect for call centre workers

Cloud Voice

Accessibility

In selecting our partners and our Cloud Voice compatible hardware we recognise that there are people who have a varied range of abilities. Many of our products have features that require no configurations such as Visual alerts, Customisable backlighting, Hearing-aid compatibility, Tactile “5” key with raised “bumps”. As well as this we have further features to support those who are visually, hearing or mobility impaired.

Below is a list of supported features - for full details, including which hardware best suits your accessibility needs, please contact our team.​

Accessibility features

Hearing Impaired Users

  • Visual message waiting indicator
  • Adjustable ringtone and volume
  • Adjustable call volume
  • Visual Ringing
  • Electronic hookswitch support
  • Headset memory mode
  • Hearing aid compatible handsets
  • TTY support

Accessibility features

Vision Impaired & Blind Users

  • Adjustable backlight settings
  • Tactile “5” key with raised bumps
  • Large keys Physical line keys
  • Variety of feature keys that you can press
  • Tactile-discernible number, feature, and navigation keys
  • Illuminated feature keys

Mobility Impaired Users

Accessibility Features

  • Auto-answer feature
  • Dedicated handset jack that enables auto-answer function
  • Touchscreen
  • Large keys Built-in speakerphone
  • Adjustable phone stand
  • “Poly Desktop Connector” application (VVX models) compatibility)

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