There are many things that can interfere with Wi Fi signal - having the device in a cupboard, near a TV or radio, near electrical cabling, distance, wall thickness, etc. The best thing to do is keep your device as far away from any interference as possible. If you find your wireless signal is still not what you'd hoped for, you could try a booster device, or improve access points. Get in touch if you need advice.
For urgent faults which are affecting your business at a critical level you can call us to report this on 0344 770 6000 and select option 2 to speak to our team.
Before you call us, please complete our simple checks which may resolve your issue. If you are still experiencing a problem, please raise a ticket on the Customer Portal and our Service Desk will review and assign a response time.
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Cloud Voice FAQs
Cloud PBX FAQs