Changes to Terms and Conditions - Schedule 3.4(B) Cloud Services
Changes to Terms and Conditions (1)
We have updated this Service Schedule to add the Webex Service as an Additional Service.
You’ll find an explanation of changes to your terms and conditions detailed below. There is no action required by you, but we do ask that you read this notice and keep a copy for your records as you may need to refer to it in the future.
What are the changes?
Schedule 3.4(B) Cloud Voice Services
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Paragraph 2.5.6
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This sub-paragraph has been inserted to add Webex to the list of Additional Services available for Cloud Voice. |
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Paragraph 14
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This paragraph has been added which details the Multi-Factor Authentication feature available for Cloud Services. |
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Paragraph 20
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This paragraph has been added and describes the Webex Service and includes referenced to Cisco’s terms and conditions which are applicable to the Cisco components of the Webex Service. |
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Annex 7
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This Annex has been inserted to detailing to the Webex Service packages and the different features of the Webex Service. |
Save for paragraph 14, the changes made will only apply where the Webex Service is being provided. We consider that all changes are administrative, to the benefit of our Customers and do not have a negative impact.
When do they come into effect?
For existing Customers contracts changes will take effect 1 month from notice of these changes, being 30th May 2025. For customers contracts entered after the date of this notification, Schedule 3.4(B) shall apply, in addition to the General Conditions, from the date that contract is entered.
What I else do I need to know?
Chess’ General Conditions continue to form part of the Chess customer contract for the Services. The General Conditions and Service Schedules can be found at Legal | Chess ICT.
About the author
Chess
Chess is one of the UK’s leading independent and trusted technology service providers, employing more than 240 skilled people across the UK, supporting over 18,000 organisations.
We believe IT should work for you, reduce costs, deliver efficiency, keep you secure, enhance your work-life balance, improving performance. At Chess, we’re passionate about our unique culture and our continuous investment in our people to be industry experts.
We’re extremely proud that our people voted us No.1 in ‘The Sunday Times 100 Best Companies to Work for’ list 2018, and we continue to celebrate more than 17 years in the top 100.