Blog

Customer, financial and business data is one of the most valuable - and vulnerable commodities dealt with on a daily basis within the Financial Services sector. It's also one of the most tightly governed areas, with strict requirements around data retention policies and privacy regulations.

Do you have a question about your bill?  Save time on the phone and check out our Top 5 Billing Frequently asked Questions and Answers.

• Why is my bill higher than normal
• Why have I been billed for an engineer charge?
• How can I pay my bill online?
• How can I get a copy of a previous bill?
• What is Fraud Monitor and Line Assurance?
  
  

Until March this year, the assumption was that we could meet in person with a client or project partner several times to move through the requirements definition process.

As it turns out, the process of developing a new digital approach which utilises a combination of existing and emerging tools has evolved like a project in itself.

These are our tips. 

Adapting to a new normal and getting the most out of your investment in systems and people are big discussion points in the current climate, especially if, like us, you are likely to have people working remotely for the foreseeable future.

Changes to Terms and Conditions on Cloud Voice and Cloud PBX Services

In this webinar, Oliver Lofthouse and Martin Bacon take us through the bra new Microsft Teams and PBX integration and how Chess can help you with this feature for your business.

Back in May I wrote 10 top tips to keep your remote people engaged. Given that remote working seems to be set to stay, I thought in this article I would focus on our employee engagement tool, Engage, available to Chess customers, and how this can help you with remote working.

Cloud PBX can be difficult to get a handle of. Let us help you understand what Cloud PBX is, the benefits to your business - and decipher Cloud PBX with some jargon busting!

What's your plan for the Openreach PSTN switch off? This starts in 2023 and concludes in 2025 - it will have a significant impact on all our businesses.