blog

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Outage Hosted Voice - 14 Nov
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Voice & Data Outage 26 Sep - Lancashire; Update
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We've Made Some Changes To Your Bill

From 1st October 2018, some of our prices are changing.

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Cloud PBX Outage UPDATE

The Cloud PBX service issue has been resolved. 

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Changes To Our Terms and Conditions And What They Mean For You

Did you know our Terms and Conditions are changing?

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We've Updated and Simplified Your Bill

From 1 January 2018 , some of our prices are changing, as we improve our service to you.

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BT Price Increase

From the 1 May 2016, BT are increasing their line rental and broadband prices for business customers by an average of 6%

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From 1st February 2016 - Price Changes

From 1st February 2016 we have now included the line rental increase within our bundles raising the average price by 5%. To ensure you get the best possible value we have also increased the call allowances of all bundles by 10%.

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From the 1st of July 2015

From the 1st of July 2015 BT are increasing their line rental prices to business customers by an average of 5%, in line with these changes Chess will also be increasing our prices for line rental.

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Ofcom NGN Changes - 1st July

From the 1st July 2015 Ofcom are making a number of important changes to the way you are charged for calling 08, 09 and 118 Non Geographic numbers (NGN’s).

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From 1st January 2015 - Paper billing charge increased to £4.95

Chess is committed to reducing its impact on the environment and promoting green services such as e-billing.

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From 1st January 2015 - Fraud Monitor - increased to £3.99 per account

From 1st January 2015 our Fraud Monitor charge has increased to £3.99 per account plus £0.59 per channel.