We’re looking for an organised and enthusiastic individual to join our hub at Alderley Park. You’ll support the smooth day-to-day running of the office environment, ensuring a professional, welcoming and efficient workplace for all people and visitors. This is a hands-on role ideal for someone organised, proactive, and keen to build experience across office management, facilities, and culture.
Please note this role is full-time office-based at our Head Office at Alderley Park.
“a great place to work, a great place to be a customer”
Key Responsibilities:
Office Operations
- Oversee daily office operations, ensuring a clean, safe, and fully functional environment
- Manage meeting rooms, desk bookings, and shared spaces
- Maintain office supplies and equipment, ensuring consistent availability
- Act as the first point of contact for office-related queries
- Manage bookings for all Chess Hubs across the UK
- Act as a Fire Marshall and First Aider (Full training provided)
- Coordinate incoming and outgoing post, parcels, and courier deliveries)
Facilities & Suppliers
- Liaise with Chess office and hub landlords, external suppliers and contractors for maintenance and service issues
- Log and track facilities requests and follow through to resolution
- Support contractor visits and ensure compliance with site processes
Workplace Hospitality
- Welcome visitors and ensure a professional, warm reception experience
- Coordinate visitor access, parking, and meeting arrangements on site including the monthly board meeting.
- Support internal events (e.g. team days, conferences, wellbeing activities)
- Assist with the new starter onboarding process and induction sessions.
Administrative Support
- Provide general administrative support to the People and Culture team
- Maintain accurate records (e.g. assets, access passes, car registrations)
- Support onboarding tasks, including workspace setup for new starters
- Actively support with activities and administration required for the cultural team
- Support with project management of all Chess events, including conferences and Christmas parties.
Health & Safety:
- Support compliance with health & safety standards and policies
- Assist with risk assessments, fire drills, and incident reporting
- Ensure office signage and safety procedures are up to date
- Administration of annual workstation assessments via our One LMS.
Key Skills and Experience:
- Excellent organisation and time management skills
- UK Driver's License and access to a vehicle
- Confident communicator with a friendly, proactive approach
- Great attention to detail
- Basic IT skills (Microsoft Office/Teams)
- Willingness to learn and take ownership
Desirable Experience & Attributes:
- Previous experience in an office, hospitality, or customer-facing role
- Experience supporting events or facilities management (even informally)
- Approachable and service-focused
- Reliable and hands-on
- Able to prioritise in a fast-paced environment
- Positive attitude with a willingness to help others
What's in it for You?:
£25,000 per annum plus benefits
Your Benefits at Chess:
- Private healthcare (free after 1 year)
- Eye tests, flu jabs, and on-site health checks
- Mental health support from trained First Aiders
A Wellbeing Day after 1 year - Hybrid working support with a home office allowance
- 20 days holiday (rising to 24 with service) plus bank holidays
- Buy or sell up to 5 holidays twice a year
- Perkbox discounts on shopping, travel, fitness, and more
- Points-based rewards from year 2
- Charity donation matching (up to £100)
- Recognition platform to celebrate your wins
- EE SIM offers for you and your family
- £1000 referral bonus
- Learn 2 Earn scheme to boost your salary
- Team socials and celebrations
- Bespoke onboarding and leadership training
- Dedicated Culture Team to support you
Working Hours and Location:
A standard week is 37½ Monday to Friday
FT attendance at our hub Alderley Park
Why Join Chess?
Chess is one of the UK's leading independent and trusted technology service providers, employing over 280 skilled people across the UK, supporting over 18,000 UK businesses.
Diversity, equality, and inclusion is at the heart of our Chess culture, and we are passionate about our One Team spirit.
We're extremely proud that our people voted us No.1 in 'The 100 Best Companies to Work for' list 2018, and we continue to celebrate more than 17 years in the top 100.
Our continued focus on growth creates opportunity for everyone to progress their career, to develop knowledge and skills, to gain reward and recognition and to maximise their potential. The growth and success of our people ensures the growth and success of our business.
Equal Opportunities Statement
At Chess ICT, we value diversity and are committed to creating an inclusive workforce. We want to make sure everyone has a fair chance and opportunity throughout the application process. If you require any adjustments during your application or interview, please feel comfortable reaching out to our recruitment team so we can support you.
We believe that "if you're not growing, we're not growing."
