Chess Divert

Temporarily diverting your calls from your current premises to a new inbound number allows you to manage incoming calls and maintain workflow.

Missed calls equals lost opportunity

Being able to manage business calls from anywhere, either on a temporary or permanent basis, is an essential aspect of business continuity.

Your phone is your most important tool for generating cash for your business and every missed call costs you in lost sales.

Key Benefits

Chess Divert

With Chess Divert, calls can easily be diverted to different people, and to multiple locations. Schedule in advance when you'd like calls to divert, or change them instantly with the push of a button. You can keep the same ring groups and call groups as you’d have in an office, and your people can leave or join groups with just a click.

Call Distribution

Using Number Manager Destination Options you can distribute incoming calls.

Audio Playback

Pre-recorded messages reduces the need for an operator to answer every call, saving you unnecessary costs and freeing up lines in your business.

Call Whisper

Call Whisper plays a short identifier message to the handler before proceeding with the live call.

Choose to Accept

The opportunity to accept a call avoids a call going to voicemail, and potentially getting lost.

Optional Add-Ons

Chess Divert+

In addition to the features and benefits of Chess Divert, Divert+ includes ‘Agent Ready’, a mobile & web app that allows remote workers to log themselves in and out of hunt groups, and allows them to decide when and where their calls are sent.

✔ Scheduled Login and Logout
✔ Administrator Accounts
✔ Usage Statistics

Chess Audio Conference

When you need to bring together internal teams or external customers for online meetings, Chess Audio Conference gives you the ability to easily create and manage discussions in a virtual environment, regardless of physical location.

✔ Set up on any number type
✔ Bespoke welcome messages
✔ Call recording