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Keep Your IT Running with Professional Support
Professional Support Incident Packs

The Chess Professional Support Incident Packs is an IT support token service.

It is your on-demand reactive support team, working as an extension of your organisation’s own IT function, that seamlessly augments in-house technical support services, especially for end-user home worker support.

Benefits of Outsourcing

Optimise Your IT Spend

Choosing the right managed support partner can help you increase the return on your IT investment, improve your data security and enable business growth.

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How does the token system work?
You’re in control
Extended use-by date
Token Equivalent

You’re in control

Buy as many tokens as you want and use them when you need to.

Extended use-by date

The outstanding balance on your account does not expire for 12 months.

Token Equivalent

Each token is equivalent to up to 30 minutes of IT experts’ time resource.


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