With Chess Divert, calls can easily be diverted to different people, and to multiple locations. Schedule in advance when you'd like calls to divert, or change them instantly with the push of a button. You can keep the same ring groups and call groups as you’d have in the office, and your people can leave or join groups with just a click.
Temporarily diverting your calls from your current premises to a new inbound number allows you to manage incoming calls and maintain workflow.
Chess Divert +
In addition to the features and benefits of Chess Divert, Divert+ includes ‘Agent Ready’, a mobile & web app that allows remote workers to log themselves in and out of hunt groups, and allows them to decide when and where their calls are sent.
Chess Audio Conference Lite
Chess Audio Conferencing Lite is a quick and easy choice – no setup fee and no contract needed.
Chess Audio Conference
When you need to bring together internal teams or external customers for online meetings, Chess Audio Conferencing gives you the ability to easily create and manage discussions in a virtual environment, regardless of physical location.
Most Recent Blogs
Staying Secure Online
Our Information Security Officer, Joseph Ball regularly writes articles on different aspects of security. Joe's articles have proven to be really popular with our own people and he's often asked if they can be shared with colleagues outside of Chess. With this in mind, I thought it may be something you are interested in.
Capturing Requirements in a Virtual Workshop
Until March this year, the assumption was that we could meet in person with a client or project partner several times to move through the requirements definition process. As it turns out, the process of developing a new digital approach which utilises a combination of existing and emerging tools has evolved like a project in itself. These are our tips.
Critical Thinking and Confirmation Bias
I'm not a supporter of #DeleteFacebook because it's like saying if you don't want to get electrocuted, get rid of electricity. It's stupid. No, demand better standards for your electricity, so you don't get electrocuted…" – Christopher Wylie, Cambridge Analytica whistle-blower
Chess Wins Two Cybersecurity Awards
The Chess team have proven the invaluable work they do and have been recognised for their outstanding performance and commitment to securing organisations, by picking up two awards in the Sophos Partner Awards 2020 - Public Sector Partner of the year and Education Partner of the year.
Changes to Terms and Conditions
We have made an amendment to our General Conditions to include a definition of Supplier. We have made this change because the General Conditions together with the relevant product and service specific terms and conditions contained with Schedules 3 and 4 will soon apply to all direct customer contracts across the Chess Group.