Chess Teams Direct Routing provides you with all the tools you need in a single platform helping you to deliver a better service. Increase productivity, improve problem solving and refine processes and procedures today.
Chess Teams Direct Routing
Integrated into Microsoft’s Teams platform, Chess Teams Direct Routing combines Voice and Microsoft Teams communication and collaboration applications into a single, flexible solution.
Better functionality than traditional telephony, working with and enhancing the potential of existing office platforms and apps. Increased efficiency, productivity, and collaboration.
In case of a Microsoft outage you have a built-in disaster recovery helping you answer calls from anywhere, on any device.
Chess will do the initial configuration for you and will continue to support the Voice service to ensure you are always operational, all done remotely.
Teams Voice Helps OAC Connect its People
Migrating to Teams has enabled OAC to consolidate three separate services into a single unified platform with many additional features which has increased productivity, while at the same time delivering a cost saving overall.
Most Recent Blogs
Capturing Requirements in a Virtual Workshop
Until March this year, the assumption was that we could meet in person with a client or project partner several times to move through the requirements definition process. As it turns out, the process of developing a new digital approach which utilises a combination of existing and emerging tools has evolved like a project in itself. These are our tips.
Critical Thinking and Confirmation Bias
I'm not a supporter of #DeleteFacebook because it's like saying if you don't want to get electrocuted, get rid of electricity. It's stupid. No, demand better standards for your electricity, so you don't get electrocuted…" – Christopher Wylie, Cambridge Analytica whistle-blower
Chess Wins Two Cybersecurity Awards
The Chess team have proven the invaluable work they do and have been recognised for their outstanding performance and commitment to securing organisations, by picking up two awards in the Sophos Partner Awards 2020 - Public Sector Partner of the year and Education Partner of the year.
Changes to Terms and Conditions
We have made an amendment to our General Conditions to include a definition of Supplier. We have made this change because the General Conditions together with the relevant product and service specific terms and conditions contained with Schedules 3 and 4 will soon apply to all direct customer contracts across the Chess Group.
Terms and Conditions - WLR Single Analogue Lines, WLR Multiline, ISDN2 and ISDN30 Services – COVID-19
In response to the current COVID-19 pandemic Openreach has confirmed that they have put in place a support scheme for Small and Medium Enterprises with respect to WLR Single Analogue Lines, WLR Multiline, ISDN2 and ISDN30 services whereby they will support Small and Medium Enterprises, upon request, to;