Chess Teams Direct Routing provides you with all the tools you need in a single platform helping you to deliver a better service. Increase productivity, improve problem solving and refine processes and procedures today.
Chess Teams Direct Routing
Integrated into Microsoft’s Teams platform, Chess Teams Direct Routing combines Voice and Microsoft Teams communication and collaboration applications into a single, flexible solution.
Better functionality than traditional telephony, working with and enhancing the potential of existing office platforms and apps. Increased efficiency, productivity, and collaboration.
In case of a Microsoft outage you have a built-in disaster recovery helping you answer calls from anywhere, on any device.
Chess will do the initial configuration for you and will continue to support the Voice service to ensure you are always operational, all done remotely.
Most Recent Blogs
Changes to Chess ICT Ltd Terms and Conditions
Changes to Chess ICT Limited’s Terms and Conditions from 1 June 2020
Changes have been made to the General Conditions which apply to all our products and services as well as to some Schedules which are terms and conditions specific to our products and services. The Schedules which have been changed are Schedule 3.1 Voice Services, Schedule 3.2 Internet Services, Schedule 3.4 Cloud Voice Services, Schedule 4.1 Fault Management for Connectivity and Schedule 3.2 Maintenance Support Services.
The latest cyber crime report is never far from the headlines, whether it's a data breach, phishing attempt, or an email extortion campaign. However, one area that is often overlooked is phone fraud, where a hacker uses your phone system to either provide free calls to expensive foreign destinations or to gain some form of value from calling premium-rate numbers. If this happens you may be left with a significant bill.
At Chess, we offer a fraud monitor service where we check customer call profiles and lock them down if we notice unusual activity and I've noticed a definite uptick in fraud since the COVID-19 lockdown began. Here are a few security points that may be worth thinking about
BackUps and Recovery
Most people will by now have navigated the first month of lockdown and be working successfully from home. Your business may have moved to the cloud before COVID-19, or moved more recently. Many will still be working remotely on servers and devices with the data stored locally.
Wherever you are working and however you store your data, here are 5 key reasons to be taking BackUps and Recovery seriously.