VoIP Phone Systems
Chess’s VoIP phone systems offer a cost-effective, scalable, flexible, and reliable solution for your business communication needs.
What is VOIP?
VoIP, or Voice over Internet Protocol, is a technology that allows you to make phone calls over the internet. Unlike traditional phone systems that rely on physical phone lines, VoIP converts your voice into digital data and transmits it over the internet to the person you're calling. This means you can make calls from anywhere in the world as long as you have an internet connection. A cloud based VoIP phone systems offer a range of features, including call forwarding, voicemail, and call recording. They can also be integrated with other business applications for seamless communication and collaboration. VoIP is a cost-effective and flexible solution that can help your business save money on phone bills and office infrastructure while improving communication and productivity.
Benefits of VoIP
Cost Effective
VoIP phone systems are typically less expensive as you only pay for what you need on a simple per-seat basis. No major hardware investment and no financing costs to consider.
Work from Anywhere
Extend your business reach and use any local area number no matter where you are located. You have total flexibility with the numbers you want to use. You can keep your existing numbers or get new numbers.
Scalability
VoIP phone systems are easily scalable, meaning you can add or remove users as your business needs change. This makes them a great choice for growing businesses.
Advanced Features
VoIP phone systems offer a range of advanced features, including call forwarding, call routing, voicemail to email, and more. These features can help to streamline your communications and improve productivity.
Want to know more?
Discover the power of streamlined communication. Simply fill out our form, and our team of VoIP experts will reach out o discuss a tailored solution that meets your needs.
FAQs
VoIP, or Voice over Internet Protocol, is a technology that allows you to make phone calls over the internet. A VoIP phone system converts your voice into a digital signal and sends it over the internet to the person you're calling. This makes it possible to make phone calls from anywhere in the world as long as you have an internet connection.
Yes, you can usually transfer your existing phone number to a VoIP phone system. This process is known as number porting and it allows you to keep your existing phone number even if you switch to a different phone service provider.
You'll need a reliable and high-speed internet connection to use a VoIP phone system. A broadband connection with a minimum speed of 100 kbps is recommended for best results. It's also important to ensure that your internet connection has low latency and jitter to ensure clear call quality.
Yes, you can use a VoIP phone system with your mobile device by installing a mobile app provided by the VoIP service provider. This allows you to make and receive calls using your mobile device as if it were a regular desk phone.
VoIP phone systems offer a range of features, including call forwarding, call recording, voicemail, call screening, and more. Many VoIP service providers also offer advanced features such as video conferencing, virtual attendants, and integration with other business applications.
VoIP phone systems can be just as reliable as traditional phone systems, provided that you have a stable and high-speed internet connection. However, in the event of a power outage or internet outage, you may lose access to your VoIP phone system until the issue is resolved.
Yes, VoIP phone systems can be integrated with other business applications such as customer relationship management (CRM) software, email, and messaging platforms. This allows you to streamline your communication processes and improve productivity.
A cloud-based VoIP phone system is hosted and managed by the VoIP service provider and accessed over the internet, while an on-premise system is installed and managed on-site at your business location. Cloud-based systems are often more cost-effective and scalable, while on-premise systems offer more control and customization options.
VoIP phone systems require minimal maintenance compared to traditional phone systems. However, it's important to ensure that your internet connection is stable and secure, and to perform regular software updates to ensure optimal performance. Your VoIP service provider should also offer technical support and troubleshooting assistance as needed.
How We Work With You
Consult
Our team of experts will assess your environment and advise on the implementation of best voice solutions – connect your people from anywhere and any time and never miss a call.
Deliver
Our engineers boast the latest accreditations from leading bodies and will deliver the solution and help you rollout enhanced features, which may be already available within your subscription.
Adopt
Our experts can help you adopt the new world solution you choose and your people adapt to the change, whether it’s new apps, handsets or collaboration tools – we can provide the training.
Support
You can also choose our expert team to provide continuous support throughout your journey, helping you to stay connected at all times. A variety of managed support options available.
Cloud Voice
Chess Cloud Voice is a hosted business telephone service. It provides an extensive range of features via an easy-to-use web portal, helping you work better together and connect you with your people.
Teams Voice
Integrating your voice solution with Microsoft Teams will ensure you are always available when your customers need you. Your people get a true enterprise voice solution with a host of intelligent telephony features.