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Your Opinion Matters To Us

how are we doing?

As a valued customer we'd like to hear about your experience of working with Chess - where we're getting things right but also where we can improve. 

It's really quick and shouldn't take more than 5 minutes. You also get the chance to win a £200 Amazon Voucher or donate to our local hospice charities.

We can't wait to read your feedback!


Click to Start Survey.

Speak to a Product Specialist

You can fill out the form and one of our product specialists will contact you shortly with more information.
To contact our Sales team directly, please call 0344 770 6000 and choose option 4.
Customer Service
For general queries or to report a non-urgent fault, please log a ticket on our customer portal using the email address associated with your account. Logging a ticket is quick and easy to do. Once you have logged your ticket, we will respond within 24 hours or your Service Level Agreement, whichever is quicker.
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Chess Privacy Notice

By submitting your personal information through this form, you consent to your information being processed in accordance with the Chess group privacy notice.