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Successfully Engaging Your People - 5 Tips

Back in May I wrote 10 top tips to keep your remote people engaged. Given that remote working seems to be set to stay, I thought in this article I would focus on our employee engagement tool, Engage, available to Chess customers, and how this can help you with remote working.


None of us can afford poorly performing people at the moment. Using Engage's powerful method of ranking performance, 1-5, it is easy for you to identify, support and then if required, exit non performers.


Carry out regular 121s to drive communication and increase productivity. A 121 is a short, regular meeting (virtual or physical) with each of your team members, where performance can be discussed, feedback given, and actions agreed for the month ahead. Engage provides a simple, step by step process which guides conversation and records results for future 121s.


Make decisions based on data. Measure engagement, and then act on what your analysis is telling you. It is rare for managers to tell you they aren’t coping, but underlying data can uncover this. Engage comes with a range of powerful people analytics and insights that will help you to understand what is really going on in your team or business.


The ability to publicly praise your people is vital. The value in saying well done and pointing out what great looks like can’t be underestimated. Engage has an in-built praise tool to thank team members, celebrate success in a fun, easy way and give reward and recognition.


Remote workers can feel out of the loop and lose track of the company vision. Engage allows you to post news into a central place and notify your people when you have done so, helping them keep in touch wherever they are, on any device.

Find out More

If you are interested in hearing more about Engage or want to talk to us about employee engagement in general pleased contact

Stephen Dracup

Stephen Dracup

Stephen is an experienced telecoms & IT professional with over 35 years industry experience. After graduating from the University of Manchester, Stephen started his career with Lister and Co PLC working for them for 12 years, rising to the position of Head of IT.

Stephen then set up Hoodpoint Communications, specialising in providing ICT, Data and Voice communications and business phone systems. The business was sold to Chess in 2005.

Stephen stayed on at Chess, rising to the role of Group Managing Director in 2012. He became Chief Operating Officer in 2020 and runs the operational teams day to day as well as Marketing and Commercial. He is also closely involved in Chess M&A activity.

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