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Successfully Engaging Your People - 5 Tips

Back in May I wrote 10 top tips to keep your remote people engaged. Given that remote working seems to be set to stay, I thought in this article I would focus on our employee engagement tool, Engage, available to Chess customers, and how this can help you with remote working.

Performance

None of us can afford poorly performing people at the moment. Using Engage's powerful method of ranking performance, 1-5, it is easy for you to identify, support and then if required, exit non performers.

121s

Carry out regular 121s to drive communication and increase productivity. A 121 is a short, regular meeting (virtual or physical) with each of your team members, where performance can be discussed, feedback given, and actions agreed for the month ahead. Engage provides a simple, step by step process which guides conversation and records results for future 121s.

Analysis

Make decisions based on data. Measure engagement, and then act on what your analysis is telling you. It is rare for managers to tell you they aren’t coping, but underlying data can uncover this. Engage comes with a range of powerful people analytics and insights that will help you to understand what is really going on in your team or business.

Praise

The ability to publicly praise your people is vital. The value in saying well done and pointing out what great looks like can’t be underestimated. Engage has an in-built praise tool to thank team members, celebrate success in a fun, easy way and give reward and recognition.

Communication

Remote workers can feel out of the loop and lose track of the company vision. Engage allows you to post news into a central place and notify your people when you have done so, helping them keep in touch wherever they are, on any device.

Find out More

If you are interested in hearing more about Engage or want to talk to us about employee engagement in general pleased contact meganyates@chessict.co.uk.

About the author

Stephen Dracup

Stephen Dracup

Stephen is an experienced telecoms & IT professional with over 25 years industry experience. After graduating from the University of Manchester with a degree in English, Stephen started his career with Lister and Co PLC working for them for 12 years, rising to the position of Head of IT.

Stephen then set up Hoodpoint Communications, specialising in providing business phone systems and ran the business for eight years until it was sold to Chess in 2005.

Stephen stayed on at Chess as Managing Director steering the company to its best financial results. He was recently became Chief Operating Officer and looks after the successful further development of the business.

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