Skip to the content

Stay One Step Ahead - Telephony is Changing

Now is a good time to start to plan for when and how you will proceed to avoid the stampede that will come nearer the time.

Connectivity - FTTP is your best connection

Whilst there may be a number of other products released between now and 2023 (SOGEA, GFAST etc.,) it is clear that Fibre to the Premises (FTTP) will be your best bet to replace your connectivity. Fibre is extremely reliable and fast and provides a solid backbone to carry your business communications over. Our advice is to wait for fibre if it’s coming to your area. We will be in touch to let you know when it is and have a great range of well-priced options. Download our Ultimate Guide to Connectivity

Phone System - Install SIP or move to Hosted Voice

Running SIP to your phone system or installing a hosted voice systemare still the best options to get access to the features you need to allow your business to work from anywhere. These technologies are well proven and all the processes to port you from WLR to the cloud already exist. If your system doesn’t support SIP and you want to keep it we can provide a gateway that allows translation from the old world to the new.  More about SIP.

Analogue lines - Wait until next year before deciding

There are a range of products coming that replace the single analogue lines that many small businesses rely on day to day. In essence these will be a cut down version of hosted voice with many of the features you could have disabled. Our advice is to wait until 2021 if you want one of these, as any technology introduced now will need to bed-in before you should consider running your business on it. We expect there to be some issues with support for legacy devices such as Epos or services such as Redcare. Now might be a good time to consider an upgrade to hosted voice.

Download Your Hosted Voice Buyers Guide.

How we can help
  • ConsultOur experts help you to understand your business problems and draw up your plan.
  • DeliverOur pro services teams help you install a wide range of technical solutions.
  • AdoptOur training services help your people to adopt new technology quickly to increase performance and ROI.
  • SupportOur managed support teams help you when things go wrong, or you need more resource.

Find out More

Please contact us if you would like advice to help plan for the PSTN network switch off.

If you are interested in finding out about our products and services you can find more information on our website, or you can contact us by using our Customer Portal. Simply click on the link below, log your query and we'll be in touch.

About the author

Chess

Chess

Chess is one of the UK’s leading independent and trusted technology service providers, employing 300 skilled people across the UK, supporting over 20,000 organisations.

 By leveraging world-class technology, Chess helps you to connect your people, protect your data, grow your business, reduce your costs and work better together, which means your business, your people and your customers can thrive.

At Chess, we’re passionate about our unique culture and our continuous investment in our people to be industry experts. We’re extremely proud that our people voted us No.1 in ‘The Sunday Times 100 Best Companies to Work for’ list 2018, and we continue to celebrate more than ten years in the top 100.

Speak to a Product Specialist

You can fill out the form and one of our product specialists will contact you shortly with more information.
Sales
To contact our Sales team directly, please call 0344 770 6000 and choose option 4.
Customer Service
For general queries or to report a non-urgent fault, please log a ticket on our customer portal using the email address associated with your account. Logging a ticket is quick and easy to do. Once you have logged your ticket, we will respond within 24 hours or your Service Level Agreement, whichever is quicker.
I agree for my information to be used for marketing communications.