This week we’re excited to let you know that we've launched our Customer Portal Administrator tools which are designed to help you get the very best from your Chess online account.
All our customers need one person in their business who is responsible for the online Chess account.
If you haven't used the Customer Portal before, here's a useful Customer Portal User and Administrator Guide so that you can familiarise yourself and get the very best from your Chess online account.
Five Fantastic Features for the Customer Portal Administrator
It's now even easier with the help of administrator tools to get the very best out of your Customer Portal experience.
- Set individual access levels for Users so that they can access the areas they need.
- Manage password resets.
- Unlock accounts that have been locked by a User entering incorrect credentials.
- Add or remove Users to keep your account secure.
- Save User time by trouble shooting Customer Portal access issues.
The Account Administrator is responsible for helping to keep your account secure by keeping User information up to date.
Customer Portal User Guide - Share With Your Colleagues
Don’t forget to tell your colleagues that you are the Customer Portal Account Administrator.
This is especially important If you work in a large business with lots of Customer Portal Users. Drop them a quick note to let them know you are the first point of contact for any support on access levels, passwords and locked accounts.
Share the Customer Portal User Guide with new and existing Users.
Need Help With The Customer Portal Administrator?
You can call us on 0344 770 6000 - select Customer Services from the main menu and then option 3 for Customer Portal Registration.