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Festive Opening Times and Service Updates

Festive Opening Times

In case you need our help over the festive season. 

Christmas Eve 08.00 - 17.00
Christmas Day Closed
Monday 28th Closed
Tuesday 29th 09.00 - 17.00
Wednesday 30th 09.00 - 17.00
New Year's Eve  09.00 - 17.00
New Year's Day Closed

Our lines will remain open for customers with a 24 hour fault support contract. 

For all non-urgent  queries please contact us by submitting a ticket on our Customer Portal.

If you need to contact us to log an urgent fault, pay your bill, for sales or to get help with the Customer Portal, please call us on 0344 700 6000.  

ANY SERVICE UPDATES OVER THE FESTIVE PERIOD WILL BE POSTED BELOW

 

About the author

Chess

Chess

Chess is one of the UK’s leading independent and trusted technology service providers, employing 300 skilled people across the UK, supporting over 20,000 organisations.

 By leveraging world-class technology, Chess helps you to connect your people, protect your data, grow your business, reduce your costs and work better together, which means your business, your people and your customers can thrive.

At Chess, we’re passionate about our unique culture and our continuous investment in our people to be industry experts. We’re extremely proud that our people voted us No.1 in ‘The Sunday Times 100 Best Companies to Work for’ list 2018, and we continue to celebrate more than ten years in the top 100.

Speak to a Product Specialist

You can fill out the form and one of our product specialists will contact you shortly with more information.
Sales
To contact our Sales team directly, please call 0344 770 6000 and choose option 4.
Customer Service
For general queries or to report a non-urgent fault, please log a ticket on our customer portal using the email address associated with your account. Logging a ticket is quick and easy to do. Once you have logged your ticket, we will respond within 24 hours or your Service Level Agreement, whichever is quicker.
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