How to work from anywhere and still deliver great customer service with a Cloud Contact Centre
Make calls and save money after 2025
Grant Thain, Vendor Manager and Connectivity Expert at Chess, advises how you can retain your phone line after 2025.
Defence in Depth
In this blog, Gavin Wood, CTO at Chess, explains what defence in depth stands for and whether it's a valid approach nowadays.
Active Monitoring Keeps You Secure
Gavin Wood, CTO at Chess, takes a trip down memory lane, summarising his years of experience in the industry and the new level of protection all organisations need.
The Biggest Benefits of Managed Support
35% of UK businesses entrust a third party to manage their IT. In this article Emma Stott, Customer Service Director at Chess, summarises the three ke ...
Change management for guaranteed adoption
Stephen Dracup, COO at Chess, has years of experience in the industry and has seen not one or two jumps in technology. He covers how you can manage change in your organisation using a simple three-stage method
Is your router secure?
Helping customers work securely from anywhere is a key focus area for us. In this article, Gavin Wood, CTO of Chess, gives some pointers on how to maximise your Small office or Home office (SOHO) network by looking at the router you are using.
Our performance-driven culture
We recently interviewed Mark Lightfoot, our CEO, about our award-winning culture and what advice he'd give to other companies on this same journey.
Your Security Questions Answered
Dan Cooper, Security Consultant at Chess, answers three key questions every small to medium-sized business asks themselves about protecting their data:
- Has security really changed that much in the past few years?
- Am I using the best-in-class security vendors today?
- Do I have the right skills and time in-house to manage these solutions?
Fibre Fit for the Future
Grant Thain, Vendor Manager and Connectivity Expert at Chess, summarises what the 2025 PSTN switch-off means to businesses and what the alternative options are:
- All-Internet Protocol (All-IP)
- Metallic Path Facility (MPF)
Work better together with SharePoint
A key remote collaboration tool to help you work from anywhere and enable a hybrid workforce
Hybrid Working: What to consider when going hybrid
In this article, Stephen Dracup, Chief Operation Officer at Chess, covers why the company decided to adopt hybrid working:
- Why hybrid working? >
- Advice on adopting hybrid >
Better Access To Your Data, Anytime, Anywhere with Sage
Gilbert McHarg, Sage Consultant at Chess, summarises how Sage 200cloud can be used to improve business processes and reduce costs. He covers: Wha ...
Best Practice Advice on Renewing Business Mobiles
In this article, our Head of Mobile Sales, Lauren Miller, provides helpful advice on how you can get the best deal on your business mobiles. She cover ...
2021 is the year to become cloud-native
Gavin Wood, CTO at Chess, summarises some of the key tech trends for 2021. He covers why you should adopt cloud-native services , how to enable anywhere operations and how will security change in 2021.
The 3 Essential Tools That Help You Respond Quickly and Effectively.
At Chess we work with customers and partners, including Microsoft, to develop and manage software that allows people to work from anywhere. We’re proud of our working culture that places an emphasis on employee wellbeing and support, and in this blog we explore the tools and systems that have helped us transition into a new way of working.
An Approach to Future Crisis in Healthcare
There is an opportunity to reflect on the response taken to tackling the challenges associated with the pandemic, from the initial period of crisis management to planning for future outcomes in a way that allows for an improved approach.
In this article we recognise and consider;
Security reset for business survival: Your top vulnerabilities
In 2020, companies rapidly enabled remote working at large scales. Often security was left as an afterthought and attackers took advantage of the newl ...
Key learnings from 2020 to take into 2021 for your enterprise
Warren Pryer, Group Sales Director at Chess, summarises the key learnings from Chess and our customers from 2020 and the advice he would give to any business looking to thrive in 2021.
Key learnings from 2020 to take into 2021 for your business
Trying to predict technology and business trends is a tricky business in itself - it can depend on so many variables, such as the economy, customer de ...