Megan Yates, Business Sales Team Leader at Chess, looks at her recent experience as an Adoption and Change Management Consultant at a large law firm who chose Chess to help them connect their people with a new communications solution.
Cloud Communications – Make the Right Choice
Martin Bacon, Consultants Team Leader and Unified Communications Expert at Chess, reviews the differences and benefits of Cloud Voice and Teams Voice.
ACT NOW TO AVOID THE CHAOS
The 2025 PSTN and ISDN Switch Off - It's a big problem! Here's what to do.
The Most Popular Sessions from Future Insight Technology
We brought together more than ten technology partners, leaders in the industry, and over 25 expert speakers, to share knowledge and advice with customers. All 52 sessions were delivered live during the two days, but don’t worry – you can still catch up on-demand here.
Your communications strategy – chat, call, collaborate
Martin Bacon, Consultants Team Leader and Unified Communications expert, explains what you need to consider when creating your communications plan.
Don't Waste Time on Broken Broadband
There are few things worse than having a busy day ahead of you only to find you cannot connect to the internet. To help out, we have launched Broadband Protect. With Broadband Protect you can work securely anytime, anywhere. Here’s how...
Manage Remote Networks
Tim Headicar, Technical Architects Team Leader at Chess, reviews how you can provide your people with secure remote access to your network using Cisco Meraki.
5 Minute Recap of the Apple Event
What Apple announced in September 2021 and what we think about the technology
Top 3 tips for working securely from anywhere
Covid-19 has changed the world for good and reinforced something we already knew – that being there for your customers is vital. So here are our top 3 tips for keeping in touch.
Cloud Contact Centres and Remote Workers
How to work from anywhere and still deliver great customer service with a Cloud Contact Centre
Make calls and save money after 2025
Grant Thain, Vendor Manager and Connectivity Expert at Chess, advises how you can retain your phone line after 2025.
The Biggest Benefits of Managed Support
35% of UK businesses entrust a third party to manage their IT. In this article Emma Stott, Customer Service Director at Chess, summarises the three ke ...
Is your router secure?
Helping customers work securely from anywhere is a key focus area for us. In this article, Gavin Wood, CTO of Chess, gives some pointers on how to maximise your Small office or Home office (SOHO) network by looking at the router you are using.
Fibre Fit for the Future
Grant Thain, Vendor Manager and Connectivity Expert at Chess, summarises what the 2025 PSTN switch-off means to businesses and what the alternative options are:
- All-Internet Protocol (All-IP)
- Metallic Path Facility (MPF)
Work better together with SharePoint
A key remote collaboration tool to help you work from anywhere and enable a hybrid workforce
Hybrid Working: What to consider when going hybrid
In this article, Stephen Dracup, Chief Operation Officer at Chess, covers why the company decided to adopt hybrid working:
- Why hybrid working? >
- Advice on adopting hybrid >
Why your telephone system is restricting your growth
In this blog, our Voice Consultant, Martin Bacon, summarises how your outdated system may be costing you business opportunities. In this article, he covers:
• How are great customer service and modern voice systems linked?
• Why improved productivity will boost your profitability?
• How can the right communications technology give you a competitive edge in a saturated industry?
Best Practice Advice on Renewing Business Mobiles
In this article, our Head of Mobile Sales, Lauren Miller, provides helpful advice on how you can get the best deal on your business mobiles. She cover ...
130% Super-deduction: Now is the time to invest in your future
The 130% Super-deduction helps UK businesses to invest in their future and improve their competitive advantage. Between April 1 2021 and March 31 2023, all new purchases of main rate plant and machinery will qualify for the super-deduction of 130% capital allowance against your taxable income.
Integrating telephony into CRM
Improving employee productivity and other reasons, you should integrate your telephony system and your CRM.
In this article, we cover:
- Why you should review your communication strategy
- What is computer telephony integration (CTI)
- How computer telephony integration (CTI) can benefit your business