2020 and 2021 were turbulent years filled with uncertainty, change and development, so we asked our board of directors for their predictions and plans for 2022. Interestingly, none of them mentioned NFTs, the Crypto Gold Rush or virtual reality. Instead, they all focused on simple things you can do to grow your business next year.
Enabling patient satisfaction: EMIS and Cloud Voice integration
Martin Bacon, Consultant Team Leader at Chess, discusses how Cloud Voice and EMIS work together, and how you can create greater efficiencies now and in the future.
Learn Why Projects Fail: How a Law Firm Reduced Their Communication Costs
Megan Yates, Business Sales Team Leader at Chess, looks at her recent experience as an Adoption and Change Management Consultant at a large law firm who chose Chess to help them connect their people with a new communications solution.
Cloud Communications – Make the Right Choice
Martin Bacon, Consultants Team Leader and Unified Communications Expert at Chess, reviews the differences and benefits of Cloud Voice and Teams Voice.
Gavin Wood, CTO at Chess, summarises in a 3 minute read what Pegasus Spyware is and how it can hack your phone.
Education: Reduce Your Costs, Automate Your Processes
Gilbert McHarg, Sage Consultant at Chess, explains what you need to consider when moving to a new finance system.
Your communications strategy – chat, call, collaborate
Martin Bacon, Consultants Team Leader and Unified Communications expert, explains what you need to consider when creating your communications plan.
The Most Popular Sessions from Future Insight Technology
We brought together more than ten technology partners, leaders in the industry, and over 25 expert speakers, to share knowledge and advice with customers. All 52 sessions were delivered live during the two days, but don’t worry – you can still catch up on-demand here.
Prevention v Cure: Introduction to Pen Testing
Gavin Wood, CTO at Chess, explains what penetration testing is and why diagnosing vulnerabilities earlier can save you money.
Manage Remote Networks
Tim Headicar, Technical Architects Team Leader at Chess, reviews how you can provide your people with secure remote access to your network using Cisco Meraki.
5 Minute Recap of the Apple Event
What Apple announced in September 2021 and what we think about the technology
Top 3 tips for working securely from anywhere
Covid-19 has changed the world for good and reinforced something we already knew – that being there for your customers is vital. So here are our top 3 tips for keeping in touch.
Security for SMEs
Dan Cooper, Security Consultant at Chess, reviews the integrated security Microsoft offers as part of their E5 licence and tells the story of one of our customers who committed to this approach.
Cloud Contact Centres and Remote Workers
How to work from anywhere and still deliver great customer service with a Cloud Contact Centre
Kickstart your culture
Tim Wilkinson-Hall, Head of Knowledge and Culture, covers three simple things you can implement straight away to boost your company culture among remo ...
Defence in Depth
In this blog, Gavin Wood, CTO at Chess, explains what defence in depth stands for and whether it's a valid approach nowadays.
The Biggest Benefits of Managed Support
35% of UK businesses entrust a third party to manage their IT. In this article Emma Stott, Customer Service Director at Chess, summarises the three ke ...
Change management for guaranteed adoption
Stephen Dracup, COO at Chess, has years of experience in the industry and has seen not one or two jumps in technology. He covers how you can manage change in your organisation using a simple three-stage method
Your Security Questions Answered
Dan Cooper, Security Consultant at Chess, answers three key questions every small to medium-sized business asks themselves about protecting their data:
- Has security really changed that much in the past few years?
- Am I using the best-in-class security vendors today?
- Do I have the right skills and time in-house to manage these solutions?
Work better together with SharePoint
A key remote collaboration tool to help you work from anywhere and enable a hybrid workforce