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The Consultants View on Adoption Change Management

Learn Why Projects Fail:  How a Law Firm Reduced Their Communication Costs

Megan Yates, Business Sales Team Leader at Chess, looks at her recent experience as an Adoption and Change Management Consultant at a large law firm who chose Chess to help them connect their people with a new communications solution.

Cloud Communications – Make the Right Choice

Martin Bacon, Consultants Team Leader and Unified Communications Expert at Chess, reviews the differences and benefits of Cloud Voice and Teams Voice.

What is Pegasus Spyware and how does it hack your phone

Pegasus Spyware

Gavin Wood, CTO at Chess, summarises in a 3 minute read what Pegasus Spyware is and how it can hack your phone.

Sage for Education

Education: Reduce Your Costs, Automate Your Processes

Gilbert McHarg, Sage Consultant at Chess, explains what you need to consider when moving to a new finance system.

The Most Popular Sessions from Future Insight Technology

We brought together more than ten technology partners, leaders in the industry, and over 25 expert speakers, to share knowledge and advice with customers. All 52 sessions were delivered live during the two days, but don’t worry – you can still catch up on-demand here.

Your communications strategy – chat, call, collaborate

Your communications strategy – chat, call, collaborate

Martin Bacon, Consultants Team Leader and Unified Communications expert, explains what you need to consider when creating your communications plan.

Prevention v Cure: Introduction to Pen Testing

Gavin Wood, CTO at Chess, explains what penetration testing is and why diagnosing vulnerabilities earlier can save you money. 

Manage Remote Networks

Tim Headicar, Technical Architects Team Leader at Chess, reviews how you can provide your people with secure remote access to your network using Cisco Meraki. 

5 Minute Recap of the Apple Event

What Apple announced in September 2021 and what we think about the technology

Top 3 tips for working securely from anywhere

Top 3 tips for working securely from anywhere

Covid-19 has changed the world for good and reinforced something we already knew – that being there for your customers is vital. So here are our top 3 tips for keeping in touch.

Security for SMEs

Security for SMEs

Dan Cooper, Security Consultant at Chess, reviews the integrated security Microsoft offers as part of their E5 licence and tells the story of one of our customers who committed to this approach.

Cloud Contact Centres and Remote Workers

How to work from anywhere and still deliver great customer service with a Cloud Contact Centre 

Kickstart your culture

Tim Wilkinson-Hall, Head of Knowledge and Culture, covers three simple things you can implement straight away to boost your company culture among remo ...

Defence in Depth

In this blog, Gavin Wood, CTO at Chess, explains what defence in depth stands for and whether it's a valid approach nowadays.

The Biggest Benefits of Managed Support

35% of UK businesses entrust a third party to manage their IT. In this article Emma Stott, Customer Service Director at Chess, summarises the three ke ...

Change management for guaranteed adoption

Change management for guaranteed adoption

Stephen Dracup, COO at Chess, has years of experience in the industry and has seen not one or two jumps in technology. He covers how you can manage change in your organisation using a simple three-stage method

Your Security Questions Answered

Your Security Questions Answered

Dan Cooper, Security Consultant at Chess, answers three key questions every small to medium-sized business asks themselves about protecting their data:

  • Has security really changed that much in the past few years?
  • Am I using the best-in-class security vendors today?
  • Do I have the right skills and time in-house to manage these solutions?

Work better together with SharePoint

A key remote collaboration tool to help you work from anywhere and enable a hybrid workforce

Hybrid Working

Hybrid Working: What to consider when going hybrid

In this article, Stephen Dracup, Chief Operation Officer at Chess, covers why the company decided to adopt hybrid working:

  • Why hybrid working? >
  • Advice on adopting hybrid >
telephone system

Why your telephone system is restricting your growth

In this blog, our Voice Consultant, Martin Bacon, summarises how your outdated system may be costing you business opportunities. In this article, he covers:
• How are great customer service and modern voice systems linked?
• Why improved productivity will boost your profitability?
• How can the right communications technology give you a competitive edge in a saturated industry?

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