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Is IT Outsourcing The Answer?

Is IT Outsourcing The Answer?

Includes Video Summary

Emma Stott, Customer Service Director at Chess, reviews why organisations look at IT outsourcing.

Microsoft 365 Business Premium Top Benefits

Includes Video Summary

Paul Gibbons, Cloud Services Sales Development Manager at Chess, discusses the benefits of Microsoft 365 Business Premium.

Introduction to Data-Driven Healthcare

Introduction to Data-Driven Healthcare

In this two-part blog series, Don McIntyre, Digital Consultant for Chess, reviews the Scottish Government health and care strategy 'Enabling, Connecting and Empowering: Care in a digital age'. Part 1: Care in a Digital Age

Managing Citizen-Controlled Health Data

Managing Citizen-Controlled Health Data

In this two-part blog series, Don McIntyre, Digital Consultant for Chess, reviews the Scottish Government health and care strategy 'Enabling, Connecting and Empowering: Care in a digital age'.

Protect Your Data with SASE

Protect Your Data with SASE

Includes Video Summary

Gavin Wood, CTO at Chess, explains the emerging cyber security concept SASE (Secure Access Service Edge).

The CFO Take on Tech Budgets

The CFO Take on Tech Budgets

Ways to reduce your costs in 2022: With the start of the new financial year, Mark Lightfoot, CFO at Chess, explains his new approach to tech spending.

Customer Service in a Hybrid World

Customer Service in a Hybrid World

Martin Bacon, Cloud Consultant at Chess, discusses the importance of Compliance and Performance in a Hybrid working world. As well as, how working within regulations and providing peace of mind to customers is critical.

Hybrid Warfare and Cyber Attacks

Hybrid Warfare and Cyber Attacks

Cyber security review of the conflict in Ukraine and how you can protect your data and enhance your cyber security.

Technology Leasing in Public Sector

Technology Leasing in Public Sector

Graham Foreman, Head of Public Sector, reviews the benefits of technology leasing offers to public sector organisations.

Make the Most of Your Tech Budget with Leasing

Make the Most of Your Tech Budget

Leasing new IT equipment is fast, flexible and helps stretch much-needed cash reserves. Paul Gibbons, Cloud Services Sales Development Manager at Chess, reviews the benefits of leasing.

Reduce Your Costs in 2022

Reduce Your Costs in 2022

Stephen Dracup, COO at Chess, reviews the three key areas every small business should consider to reduce their costs and preserve cash.

Improving the inbound customer journey

Improving the inbound customer journey

In this article Martin Bacon, Cloud Consultant at Chess, discusses why the inbound customer journey is vital to your business, and how to automate and improve customer satisfaction.

Missed calls, Missed revenue

Missed calls, Missed revenue

Martin Bacon, Cloud Consultant at Chess, discusses how missed calls = missed opportunities and just how much they can have a significant monetary impact on business performance. 

Hybrid Working Risks and Solutions

Hybrid Working Risks and Solutions

Stephen Dracup, COO of Chess, reviews the risks we noticed when we launched hybrid working and our solutions to address these.

2021 Top Security Vulnerabilities

2021 Top Security Vulnerabilities

Luiz Simpson, Director of Security Testing, summarised the top four vulnerabilities from last year.

PSTN Switch Off January 2022 Update

Your Line and Broadband Switch Off

Stephen Dracup, Chief Operating Officer at Chess, summarises the most recent updates on the 2025 PSTN Switch Off.

2022 Predictions

2020 and 2021 were turbulent years filled with uncertainty, change and development, so we asked our board of directors for their predictions and plans for 2022. Interestingly, none of them mentioned NFTs, the Crypto Gold Rush or virtual reality. Instead, they all focused on simple things you can do to grow your business next year.

EMIS and Cloud Voice integration

Enabling patient satisfaction: EMIS and Cloud Voice integration

Martin Bacon, Consultant Team Leader at Chess, discusses how Cloud Voice and EMIS work together, and how you can create greater efficiencies now and in the future.

The Consultants View on Adoption Change Management

Learn Why Projects Fail:  How a Law Firm Reduced Their Communication Costs

Megan Yates, Business Sales Team Leader at Chess, looks at her recent experience as an Adoption and Change Management Consultant at a large law firm who chose Chess to help them connect their people with a new communications solution.

Cloud Communications – Make the Right Choice

Martin Bacon, Consultants Team Leader and Unified Communications Expert at Chess, reviews the differences and benefits of Cloud Voice and Teams Voice.

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