Cloud

Gavin Wood, CTO at Chess, explains what penetration testing is and why diagnosing vulnerabilities earlier can save you money. 

Tim Headicar, Technical Architects Team Leader at Chess, reviews how you can provide your people with secure remote access to your network using Cisco Meraki. 

What Apple announced in September 2021 and what we think about the technology

Covid-19 has changed the world for good and reinforced something we already knew – that being there for your customers is vital. So here are our top 3 tips for keeping in touch.

Dan Cooper, Security Consultant at Chess, reviews the integrated security Microsoft offers as part of their E5 licence and tells the story of one of our customers who committed to this approach.

How to work from anywhere and still deliver great customer service with a Cloud Contact Centre 

Tim Wilkinson-Hall, Head of Knowledge and Culture, covers three simple things you can implement straight away to boost your company culture among remo ...

In this blog, Gavin Wood, CTO at Chess, explains what defence in depth stands for and whether it's a valid approach nowadays.

35% of UK businesses entrust a third party to manage their IT. In this article Emma Stott, Customer Service Director at Chess, summarises the three ke ...

Stephen Dracup, COO at Chess, has years of experience in the industry and has seen not one or two jumps in technology. He covers how you can manage change in your organisation using a simple three-stage method

Dan Cooper, Security Consultant at Chess, answers three key questions every small to medium-sized business asks themselves about protecting their data:

• Has security really changed that much in the past few years?
• Am I using the best-in-class security vendors today?
• Do I have the right skills and time in-house to manage these solutions?

A key remote collaboration tool to help you work from anywhere and enable a hybrid workforce

In this article, Stephen Dracup, Chief Operation Officer at Chess, covers why the company decided to adopt hybrid working:

• Why hybrid working? >
• Advice on adopting hybrid >

In this blog, our Voice Consultant, Martin Bacon, summarises how your outdated system may be costing you business opportunities. In this article, he covers:
• How are great customer service and modern voice systems linked?
• Why improved productivity will boost your profitability?
• How can the right communications technology give you a competitive edge in a saturated industry?

Gilbert McHarg, Sage Consultant at Chess, summarises how Sage 200cloud can be used to improve business processes and reduce costs. He covers: Wha ...

The 130% Super-deduction helps UK businesses to invest in their future and improve their competitive advantage. Between April 1 2021 and March 31 2023, all new purchases of main rate plant and machinery will qualify for the super-deduction of 130% capital allowance against your taxable income.

Our CTO, Gavin Wood, analyses the HAFNIUM attack and recommends best practice to ensure you have improved your security posture. In this article, he covers: 

• What is HAFNIUM
• Why is the HAFNIUM attack so dangerous
• How to mitigate cyber risk

Improving employee productivity and other reasons, you should integrate your telephony system and your CRM.

In this article, we cover:

• Why you should review your communication strategy
• What is computer telephony integration (CTI)
• How computer telephony integration (CTI) can benefit your business

Gavin Wood, CTO at Chess, summarises some of the key tech trends for 2021. He covers why you should adopt cloud-native services , how to enable anywhere operations and how will security change in 2021.

At Chess we work with customers and partners, including Microsoft, to develop and manage software that allows people to work from anywhere. We’re proud of our working culture that places an emphasis on employee wellbeing and support, and in this blog we explore the tools and systems that have helped us transition into a new way of working.