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Cloud Contact Centres and Remote Workers

How to work from anywhere and still deliver great customer service with a Cloud Contact Centre 

Make calls and save money after 2025

Grant Thain, Vendor Manager and Connectivity Expert at Chess, advises how you can retain your phone line after 2025.

Kickstart your culture

Tim Wilkinson-Hall, Head of Knowledge and Culture, covers three simple things you can implement straight away to boost your company culture among remo ...

Defence in Depth

In this blog, Gavin Wood, CTO at Chess, explains what defence in depth stands for and whether it's a valid approach nowadays.

Project Management

The key benefits of a Projects team – The car analogy

What are the key benefits of a Projects team and why do you need Project Management. Martin Bacon, Consultant at Chess, simplifies the benefits of expert Project Management.

Active Monitoring Keeps You Secure

Gavin Wood, CTO at Chess, takes a trip down memory lane, summarising his years of experience in the industry and the new level of protection all organisations need. 

The Biggest Benefits of Managed Support

35% of UK businesses entrust a third party to manage their IT. In this article Emma Stott, Customer Service Director at Chess, summarises the three ke ...

Change management for guaranteed adoption

Change management for guaranteed adoption

Stephen Dracup, COO at Chess, has years of experience in the industry and has seen not one or two jumps in technology. He covers how you can manage change in your organisation using a simple three-stage method

Is your router secure?

Helping customers work securely from anywhere is a key focus area for us. In this article, Gavin Wood, CTO of Chess, gives some pointers on how to maximise your Small office or Home office (SOHO) network by looking at the router you are using.

Our performance-driven culture

Our performance-driven culture

We recently interviewed Mark Lightfoot, our CEO, about our award-winning culture and what advice he'd give to other companies on this same journey.

PSTN Switch Off in 2025 FAQ's

PSTN Switch Off in 2025 FAQ's

Our Connectivity Consultant, Grant Thain, has collected the top questions that suppliers and customers have regarding the PSTN 2025 Switch Off.

Top 5 Tips for the Public Switched Telephone Network 2025 Switch-Off

The Public Switched Telephone Network (PSTN) is being closed in Dec 2025. In preparation Grant Thain, Vendor Alliance Manager at Chess, has provided T ...

Chess wins Sophos Cybersecurity award

Chess wins Cybersecurity award 

Chess has been awarded the Sophos 2021 Public Sector Partner of the Year in UKI. Chess is recognised for its outstanding performance and commitment to securing organisations with Sophos’ next-generation cybersecurity solutions and services.  

Your Security Questions Answered

Your Security Questions Answered

Dan Cooper, Security Consultant at Chess, answers three key questions every small to medium-sized business asks themselves about protecting their data:

  • Has security really changed that much in the past few years?
  • Am I using the best-in-class security vendors today?
  • Do I have the right skills and time in-house to manage these solutions?
Fibre Fit for the Future

Fibre Fit for the Future

Grant Thain, Vendor Manager and Connectivity Expert at Chess, summarises what the 2025 PSTN switch-off means to businesses and what the alternative options are:

  • All-Internet Protocol (All-IP)
  • Metallic Path Facility (MPF)
Onboarding New People Remotely

Top 3 on Onboarding New People Remotely

Stephen Dracup, COO at Chess, looks at the three key things we learned about how to adapt our new starters onboarding process to make it work virtuall ...

Best Companies 2021

Best Companies to Work For Awards 2021

Chess, a leading provider of technology solutions to UK business, has retained a place in the top 15 list for 12 consecutive years having placed #1 in 2018 and in the top 3 for four years. Chess also received the highest accolade ‘world class to work for’ 3-star accreditation rating.

LogPoint on G-Cloud

We're the only supplier of LogPoint on G-Cloud

In this article, Graham Foreman, Public Sector Team Leader at Chess, explains how LogPoint would assist in securing digital transformation in your organisation.

Customer Survey Report 2021

Customer Survey Report 2021

Our customer feedback is invaluable in helping us understand first-hand where we are getting things right and the areas we need to improve on. 
Read our Customer Survey Report 2021 to find out how we're listening to customers to make the customer service improvements they want most in 2021. 

Work better together with SharePoint

A key remote collaboration tool to help you work from anywhere and enable a hybrid workforce