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A Tech Tips Merry Christmas

As we draw to the end of 2020 we look back at the 5 main areas we covered in our weekly Tech Tips and reflect on the advice and solutions that proved to be most popular.

2020 A Year Like No Other

The onset of Covid-19 was a turning point for many businesses, and we were no exception. Our management team quickly recognised the need to move to a ...

Festive Opening Times and Service Updates

Festive Opening TimesIn case you need our help over the festive season.  Christmas Eve 08.00 - 17.00 Christmas Day Closed Monday 28 ...

Christmas Service Message - 16 December

his will be our last service email until the New Year, and in this week's update I'm including an update on how we will be supporting charity this Christmas, our festive opening hours, a look back at 2020 and our statement on Brexit.

Why we Changed to Hybrid Cloud

Many apps are already hosted in the cloud, however, two out of every three apps remain on-premises. This leaves many businesses caught in the middle of old and new with resource tied up managing a complex IT environment.

Calvin Capital

How Calvin Capital improved efficiency and profitability

From day to day support to large scale, business critical projects, Calvin rely on Chess to help them connect people, protect their data and grow their business. Read their case study to find out how.

Customer Service Update - 9 December

This week we're pleased to introduce a new Direct Debit feature on our Customer Portal, our Customer Passion Hero for December and some key dates over the festive period.  

Unlocking the Power of M365

Whilst there is no doubting the power of Microsoft 365. Many organisations deploy it quickly without understanding the need to get the platform set up ...

Weekly Service Update - 2 December

This week I'd like to make you aware of our support over the festive period, I've included more information on this below.If you need any help the bes ...

Transforming Business with MS Power Platform

Microsoft have introduced a range of powerful apps which are built into M365 and Azure. These allow you to build high productivity apps for your business with a rich set of tools, which can help to grow your business, save you money and empower your people to work better together.

We can help you deploy these and work with you to create apps or train your people to get up and running,
 so please get in touch if you need help. 

Chess Takes Steps to Support East Cheshire Hospice

More than 250 people from local business Chess ICT have been getting fit by taking part in a step challenge to support East Cheshire Hospice, raising £1,000 towards the cost of refurbishing a bereavement support centre.

Transforming Business Using Power Apps

PowerApps are a no code/low code platform that enables anyone to build rich web and mobile applications. In this blog post we'll explore the features and benefits of introducing Power Apps into your business. 

Customer Service Update - 25 November 2020

This week we’re excited to let you know that we've launched our Customer Portal Administrator tools which are designed to help you get the very best from your Chess online account.

Managing Your Content For Compliance

Management of threats and compliance with regulations have not gone away over the last 9 months and many of our customers have asked us to help them with their digital information infrastructure, so I thought it might be useful to highlight 3 areas to consider. 

Webinar - Driving Compliance with M365 in Financial Services

To help manage the challenges of compliance and data governance, Microsoft has introduced a new set of solutions, including Compliance Manager, which provides more than 150 out-of-box assessments.

Customer Service Update - 18 November 2020


Openreach has recently changed its service status to Amber, and this will remain until 2 December. You can read more about this and how it may affect you in the connectivity section below. 

This week we have sent your monthly bill, and I've included a reminder of our 5 top billing questions and answers, along with the best way to pay your bill. 


Sage Strengthens Partnership With Chess

Chess is further strengthening its partnership with business technology and software provider, Sage, in an agreement which will see Chess deliver Sage for Education and Sage solutions across the UK.

The PSTN Switch Off in 2025 - Replacement Products and Services

The Public Switched Telephone Network (PSTN) is being closed in Dec 2025. The PSTN supports a range of familiar telephone and broadband products. There will be a stop sell point in September 2023, after which PSTN based products will no longer be available for new supply.  

Customer Service Update - 11 November 2020

We're always looking for ways to improve your online experience and this week we're pleased to tell you about 3 additional features coming soon on our Customer Portal.  Let us us know if you have any other improvement suggestions HERE and we'll review and action if we can.   


Lockdown 2.0 - Helping You Work From Home

As another lockdown starts I thought it would be useful to revisit some of the products and services we offered in the Spring that are aimed at making working from home easier.