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Customer Portal - New Features

Our customers asked us to make their online experience even better and we've listened. 

Helping You Work from Home

Disappointing as this week's government announcement was,  further tightening of restrictions, and the impact on office working was always a possibility as winter approached.

Here are some of the products we have that are aimed at making working from home easier.

The People Side of Change

Adapting to a new normal and getting the most out of your investment in systems and people are big discussion points in the current climate, especially if, like us, you are likely to have people working remotely for the foreseeable future.

Group of people capturing ideas in a workshop

Capturing Requirements in a Virtual Workshop

Until March this year, the assumption was that we could meet in person with a client or project partner several times to move through the requirements definition process.

As it turns out, the process of developing a new digital approach which utilises a combination of existing and emerging tools has evolved like a project in itself.

These are our tips. 

What is Cloud PBX? [We Debunk the Jargon and Provide Answers]

What is Cloud PBX? [We Debunk the Jargon and Provide Answers]

Cloud PBX can be difficult to get a handle of. Let us help you understand what Cloud PBX is, the benefits to your business - and decipher Cloud PBX with some jargon busting!

Chess Delivering Cybersecurity Collaboration

Chess Delivering Cybersecurity Collaboration

Did you miss SecureTour or want to refresh your memory? Watch the technical demonstration from SecureTour, now available online.

Microsoft Teams & Chess Cloud PBX Integration Webinar

Protecting your business by securing endpoint devices

In this webinar, Oliver Lofthouse and Martin Bacon take us through the bra new Microsft Teams and PBX integration and how Chess can help you with this feature for your business.

Microsoft's Surface Pro 6

Surface Pro 6 Unboxed

This week the team at The Hive have been taking a look at the Microsoft Surface Pro 6.

If you need to operate your business on the move, then this could be the device for you. It's light and can handle those day to day tasks. So the question is, is it Surface Pro or Surface No?

#2 Your Cyber Security

#2 Your Cybersecurity

If you are allowing devices to connect from people’s houses – it's possible that these networks have already been compromised by hackers or will be in the future. Implementing two-factor authentication, where another device like a mobile phone is used for extra security is the most important security measure that can be applied to systems.

Successfully Engaging Your People - 5 Tips

Successfully Engaging Your People - 5 Tips

Back in May I wrote 10 top tips to keep your remote people engaged. Given that remote working seems to be set to stay, I thought in this article I would focus on our employee engagement tool, Engage, available to Chess customers, and how this can help you with remote working.

Managed Security Services: What you need to know

Managed Security Services: What you need to know

This blog looks at the current challenges businesses are facing and how Managed security services can ensure your data is protected while also reducing your IT spending. 

Stay One Step Ahead - Telephony is Changing

What's your plan for the Openreach PSTN switch off? This starts in 2023 and concludes in 2025 - it will have a significant impact on all our businesses. 

Five Key Benefits of Cloud PBX

One of our most successful products this year is Cloud PBX. This is a business grade phone system accessed completely through the internet so you can make and receive calls anywhere. 

In this week's top tips, we're sharing 5 key benefits of our Cloud PBX platform which have helped our customers manage the challenges of running their business remotely.
Keeping Your Small Business Connected

Keeping Your Small Business Connected

With local lockdowns being introduced in some areas and all the talk of a potential second wave of CV-19, now might be a good time to focus on small businesses and ways to improve vital infrastructure.

Chess Wins Two Cybersecurity Awards

Chess Wins Sophos Public Sector Partner of the Year and Education Partner of the Year The Chess team have proven the invaluable work they do and ha ...

Homeworking is Here to Stay

Homeworking is Here to Stay

We have just conducted a survey of all our people to ask them how they want to work in the future, and it turns out that only 2% wanted to return to full-time office working, 37% wanted a mix of home and office and the remaining 61% wanted to work from home. So. it looks like for us at least, home working is here to stay! 

Managing Remote Teams using Power Platform

Managing Remote Teams using Power Platform

Combining the capabilities of Power Apps, Power Automate, Power BI and Teams, our Development team created the Location app which is now used by the whole company. 

top tips to keep your cloud secure

Five Top Tips To Keep Your Cloud Secure

This week two of our experts, Paul and Dan share their 5 top tips on securing your cloud, there are links to our recent live hack webinars, where you can watch Penetration Tester, Stuart White carry out a live hack on Microsoft 365 and Azure AD.

Introduction to Simplicity: Leasing & Chess Partner

Introduction to Simplicity: Leasing & Chess Partner

Watch now the recording of the webinar ‘Introduction to Simplicity: Leasing and Chess Partner’ to learn how you can improve  cash flow, customer retention and also increase sales.

Five Significant Savings with Synchronised Security

With Sophos' decision to retire on-premise legacy security platforms and focus on next-generation products, I thought today we would have a quick look at the key advantages of synchronised security and how it can save you money.