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Hybrid Working Stories: Man's Best Friend?

Working at home is the new normal, offering benefits not previously attainable in the standard office. However even with this whole new world of work, there can be some downsides...

PSTN Switch Off January 2022 Update

Your Line and Broadband Switch Off

Stephen Dracup, Chief Operating Officer at Chess, summarises the most recent updates on the 2025 PSTN Switch Off.

Your CREST Accredited Penetration Test Report

Gavin Wood, CTO at Chess, uncovers what is Penetration Testing and what a Penetration Test report should provide.

Microsoft New Commerce Experience

There are some significant changes to the Microsoft Cloud Solution Provider (CSP) programme coming, impacting current Microsoft CSP agreement and Online Service Plans. 

Consumer Terms and Conditions

These changes apply to Consumer customers only.  A Consumer is natural person who contracts with Chess for services for their own personal use and so not for use for their trade, business or profession.  Ofcom has changed the defined term it uses to describe these customers from “Domestic” to “Consumer” within its General Conditions of Entitlement. These customers are also sometimes referred to in our industry as “Residential”.

Chess paves the way for a secure United Nations Climate Change Conference – COP26

Chess paves the way for a secure United Nations Climate Change Conference – COP26

Leading technology provider Chess with the recent acquisition of the highly accredited penetration test provider Armadillo, win contract with Identity, appointed to deliver COP26 in Glasgow on the 31 October to 13 November 2021. 

2022 Predictions

2020 and 2021 were turbulent years filled with uncertainty, change and development, so we asked our board of directors for their predictions and plans for 2022. Interestingly, none of them mentioned NFTs, the Crypto Gold Rush or virtual reality. Instead, they all focused on simple things you can do to grow your business next year.

EMIS and Cloud Voice integration

Enabling patient satisfaction: EMIS and Cloud Voice integration

Martin Bacon, Consultant Team Leader at Chess, discusses how Cloud Voice and EMIS work together, and how you can create greater efficiencies now and in the future.

Almost caught out!

Almost caught out!

Jack Smallpage, Information Security Officer at Chess, tells the story of a recent Business Email Compromise (BEC) incident which almost cost us €60k.

The Consultants View on Adoption Change Management

Learn Why Projects Fail:  How a Law Firm Reduced Their Communication Costs

Megan Yates, Business Sales Team Leader at Chess, looks at her recent experience as an Adoption and Change Management Consultant at a large law firm who chose Chess to help them connect their people with a new communications solution.

Cloud Communications – Make the Right Choice

Martin Bacon, Consultants Team Leader and Unified Communications Expert at Chess, reviews the differences and benefits of Cloud Voice and Teams Voice.

What is Pegasus Spyware and how does it hack your phone

Pegasus Spyware

Gavin Wood, CTO at Chess, summarises in a 3 minute read what Pegasus Spyware is and how it can hack your phone.



The 2025 PSTN and ISDN Switch Off - It's a big problem! Here's what to do.

Sage for Education

Education: Reduce Your Costs, Automate Your Processes

Gilbert McHarg, Sage Consultant at Chess, explains what you need to consider when moving to a new finance system.

Vulnerability Assessment versus Penetration Test

Gavin Wood, CTO at Chess, explains the difference between Vulnerability Assessment and Penetration Testing and their applications.

Your communications strategy – chat, call, collaborate

Your communications strategy – chat, call, collaborate

Martin Bacon, Consultants Team Leader and Unified Communications expert, explains what you need to consider when creating your communications plan.

The Most Popular Sessions from Future Insight Technology

We brought together more than ten technology partners, leaders in the industry, and over 25 expert speakers, to share knowledge and advice with customers. All 52 sessions were delivered live during the two days, but don’t worry – you can still catch up on-demand here.

Broadband Protect: The Connectivity Service You Need

Don't Waste Time on Broken Broadband

There are few things worse than having a busy day ahead of you only to find you cannot connect to the internet. To help out, we have launched Broadband Protect. With Broadband Protect you can work securely anytime, anywhere. Here’s how...

Mobile Incentive Terms and Conditions

We have updated the incentives we offer in relation to network mobile services and as such we have made changes to Schedule 3.5B which contains the ap ...

Celebrating Customer Service Week 2021

It’s National Customer Service Week, and at Chess that’s a big deal.   2021 has been a challenging year for all. We’ve all had to respond to many une ...