Blog

‘Wellbeing Week’ is a firm fixture in the Chess Calendar, and right now it is more important than ever.

This week, thinking about our physical and mental wellbeing is at the top of the ‘to do list’, for individuals, teams, and the company as a whole.

Last week we sent you our annual customer service survey so that you can tell us where we're getting things right but also where we can improve. 

During a recent online session Eric Kokonas, MTR Senior Product Marketing Manager, and Mat Gangwer, MTR Technical Director, reviewed the threat landscape, explained how MTR fits in an organisation’s cybersecurity strategy and provided an overview of the service.

Small business owners overlook the potential impact a cyber attack can have on their organisation, but they are just as likely to become a victim as l ...

The Chess iBill platform is a cloud-based e-billing solution. It provides a web-based portal which is where you can add and maintain your customer database and can view all customer information, plus it can also be used as a CRM system. It also provides a white labelled end-user interface for your customers' web billing.

We'd love to get your feedback! It's really quick and shouldn't take more than 5 minutes. You also get the chance to win a £200 Amazon Voucher or donate to our local hospice charities. Click to Start Survey.

We’re delighted to have been able to pass on 79 laptops so far, including to Warrington Youth Club and Winsford High School. Huge thanks to the team who gave up their weekends to help make this happen, as we know these machines will make a real difference to students struggling to access essential online resources and tuition.

It’s getting more and more challenging for Financial Service providers to recruit and retain the in-house security resource needed to stay one step ahead of cyber hackers, and cyber security capabilities are coming under increasing scrutiny.

In this article we:
• Identify signs that your current cybersecurity capability may need to be reviewed
• Discuss why Threat Notification alone isn't enough
• Review the best approaches to tackling business critical security requirements 

Lockdown 3.0 has inevitably brought extra pressures to our home broadband with families all under the same roof, working, studying, and entertaining for extended periods of the day.

Great news, we're pleased to let you know our new card payment feature is available on our Customer Portal from today. This means you can pay your bill online at any time using your credit or debit card. 

This week we're pleased to introduce a new Direct Debit feature on our Customer Portal.

With the virtual world, an extension of the physical, accessibility has often been treated with the same consideration – as an afterthought. As of 2018, the virtual world has attempted to close the accessibility gap in Public Sector Bodies with the introduction of The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

As we draw to the end of 2020 we look back at the 5 main areas we covered in our weekly Tech Tips and reflect on the advice and solutions that proved to be most popular.

The onset of Covid-19 was a turning point for many businesses, and we were no exception. Our management team quickly recognised the need to move to a ...

Festive Opening TimesIn case you need our help over the festive season.  Christmas Eve 08.00 - 17.00 Christmas Day Closed Monday 28 ...

his will be our last service email until the New Year, and in this week's update I'm including an update on how we will be supporting charity this Christmas, our festive opening hours, a look back at 2020 and our statement on Brexit.

Many apps are already hosted in the cloud, however, two out of every three apps remain on-premises. This leaves many businesses caught in the middle of old and new with resource tied up managing a complex IT environment.

From day to day support to large scale, business critical projects, Calvin rely on Chess to help them connect people, protect their data and grow their business. Read their case study to find out how.

This week we're pleased to introduce a new Direct Debit feature on our Customer Portal, our Customer Passion Hero for December and some key dates over the festive period.  

Whilst there is no doubting the power of Microsoft 365. Many organisations deploy it quickly without understanding the need to get the platform set up ...