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Hybrid Working

Hybrid Working: What to consider when going hybrid

In this article, Stephen Dracup, Chief Operation Officer at Chess, covers why the company decided to adopt hybrid working:

  • Why hybrid working? >
  • Advice on adopting hybrid >
telephone system

Why your telephone system is restricting your growth

In this blog, our Voice Consultant, Martin Bacon, summarises how your outdated system may be costing you business opportunities. In this article, he covers:
• How are great customer service and modern voice systems linked?
• Why improved productivity will boost your profitability?
• How can the right communications technology give you a competitive edge in a saturated industry?

Easter Egg

Chess Vaccination Volunteers

This week we've sent a thank you message and 1000 Easter eggs to staff and volunteers in vaccination centres up and down the country to show our suppo ...


Better Access To Your Data, Anytime, Anywhere with Sage

Gilbert McHarg, Sage Consultant at Chess, summarises how Sage 200cloud can be used to improve business processes and reduce costs. He covers: Wha ...

inclusive culture

Creating an inclusive culture

Covid made us reimagine the workplace in 2020, and now as we return to a focus on growth we are keen to ensure that all our people are treated equally and have equal opportunity to benefit from that growth.

Business Mobiles

Best Practice Advice on Renewing Business Mobiles

In this article, our Head of Mobile Sales, Lauren Miller, provides helpful advice on how you can get the best deal on your business mobiles. She cover ...

Customer Survey and our Service Improvement Roadmap

Following a fantastic response to our annual customer survey, we’d like to focus on 5 key areas.

130% Super-deduction: Now is the time to invest in your future

130% Super-deduction: Now is the time to invest in your future

The 130% Super-deduction helps UK businesses to invest in their future and improve their competitive advantage. Between April 1 2021 and March 31 2023, all new purchases of main rate plant and machinery will qualify for the super-deduction of 130% capital allowance against your taxable income.

Gavin Wood CTO

HAFNIUM: What it is and why it matters

Our CTO, Gavin Wood, analyses the HAFNIUM attack and recommends best practice to ensure you have improved your security posture. In this article, he covers: 

  • What is HAFNIUM
  • Why is the HAFNIUM attack so dangerous
  • How to mitigate cyber risk
International Women's Day

Celebrating International Women's Day 2021

"In celebrating ‘International Women’s Day’ we take time to recognise the outstanding contribution a specific group of our people make, day in and day out to our business and our lives. We are one team and we will all enjoy the day together.”n celebration of International Women's Day 2021"

Protect Your MS Exchange Server

Protect Your MS Exchange Server - How to Patch Your System

Microsoft has identified some serious vulnerabilities on Microsoft Exchange servers globally. Given the importance of this we have decided to notify all our customers of this issue. If you use Microsoft Exchange you will be pleased to know that Microsoft has released security updates to resolve this.

Changes to Terms and Conditions

Changes to Terms and Conditions

Changes to Terms and Conditions

Integrating telephony into CRM

Integrating telephony into CRM

Improving employee productivity and other reasons, you should integrate your telephony system and your CRM.

In this article, we cover:

  • Why you should review your communication strategy
  • What is computer telephony integration (CTI)
  • How computer telephony integration (CTI) can benefit your business
Best Company to Work For

What Makes Us a Best Company to Work For

It’s no secret, it takes a special mix of ingredients to become the UK Best Company to work for. Our people, their ambition, sense of fun and the passion to work as One Team are what set us apart from the rest.  

Gavin Wood CTO Chess

2021 is the year to become cloud-native

Gavin Wood, CTO at Chess, summarises some of the key tech trends for 2021. He covers why you should adopt cloud-native services , how to enable anywhere operations and how will security change in 2021.

Service Improvement Roadmap Steps

A Step Closer on our Service Improvement Journey

Self-serve online continues to be our number 1 priority, and we're working at full speed to deliver 5 new features. We'll provide more detail on each over the next few weeks. 

The 3 Essential Tools That Help You Respond Quickly and Effectively

The 3 Essential Tools That Help You Respond Quickly and Effectively.

At Chess we work with customers and partners, including Microsoft, to develop and manage software that allows people to work from anywhere. We’re proud of our working culture that places an emphasis on employee wellbeing and support, and in this blog we explore the tools and systems that have helped us transition into a new way of working.

An Approach to Future Crisis in Healthcare

An Approach to Future Crisis in Healthcare

There is an opportunity to reflect on the response taken to tackling the challenges associated with the pandemic, from the initial period of crisis management to planning for future outcomes in a way that allows for an improved approach.

In this article we recognise and consider;

  1. The need for companies to pivot and collaborate.
  2. In terms of Healthcare, key themes that underpin future product development.
  3. How various tools can combine to help prepare for any future crisis.
Endpoint Detection and Response

Understanding Endpoint Detection and Response

Nowadays the vast majority of organisations see EDR as an integral part of their security strategies. 

We’ve partnered with Sophos in a webinar where we:

  • Discuss today's security challenges 
  • Introduce EDR – the must have tool
  • Demo Sophos EDR

The webinar session is ideal for ICT professionals, Cybersecurity experts, Infrastructure and Systems support teams.

Watch on demand now

Security reset for business survival

Security reset for business survival: Your top vulnerabilities

In 2020, companies rapidly enabled remote working at large scales. Often security was left as an afterthought and attackers took advantage of the newl ...