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Managed Security Support

Powered by Sophos XG Firewall

Our Managed Security Support for Sophos XG Firewall ensures your organisations is protected and your network secure. The service offers management, alerting, hardware support and reporting.
Setting up and configuring firewalls is the most common skills gap in UK firms.
Gartner names Sophos a Visionary in 2020 Network Firewalls Magic Quadrant

Protect your network with Managed Security Support powered by Sophos XG Firewall

If all or a part of your team work remotely you need to ensure your network is secure and your firewalls are correctly configured.

However, reports indicate that managing firewalls and threat response are among the key skills gaps in UK firms.

Partnering with Chess for your security can give you peace of mind your data is protected, your systems are up to date and your brand reputation is safe, for a fraction of the cost compared to in-house teams.

What is included in Managed Security Support powered by Sophos?


Managed Security Team

Supporting you with incident management and investigations of your Sophos XG firewalls.

Automated Reporting

Access to automated and on-demand reporting regarding firewall activity, alerts, and blocked threats.

Hardware Support

Hardware Support Services provides full incident lifecycle around hardware break/fix supporting hardware that is under original manufacturer warranty.

Security Consultations

Up to one-hour session with a Security Engineer every quarter to recap latest threats and make relevant configuration adjustments if required.

Elective Change Management

Our Managed Security Team will manage all aspects of firewall configuration including secure rule base, web content settings, web application protection and end user VPN authentication. Capped at 5 changes per month. Custom scoped will be charged separately.

Firewall Patch Management

Chess Managed Security Team will pro-actively patch your Sophos XG firewall in response to threats or vulnerabilities, and perform minor version upgrades every quarter. Custom scoped version upgrades will be charged separately.

Satellite Office/ RED Device

If a satellite office secured by a Remote Ethernet Device (‘RED’) is deployed, this will be included in the service at an additional cost of £60* per RED Device.

*Price excludes VAT.

Chess Managed Security Support powered by Sophos Pricing

Firewall Security Support

£328 per firewall per month*

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Useful Resources


Benefits of Outsourcing Your IT

Buyers Guide

Managed Security Services


Managed Security Services: What you need to know

On Demand Webinar

Security for Finance

Speak to a Product Specialist

You can fill out the form and one of our product specialists will contact you shortly with more information.
To contact our Sales team directly, please call 0344 770 6000 and choose option 4.
Customer Service
For general queries or to report a non-urgent fault, please log a ticket on our customer portal using the email address associated with your account. Logging a ticket is quick and easy to do. Once you have logged your ticket, we will respond within 24 hours or your Service Level Agreement, whichever is quicker.
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