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Chess Managed Services

Our Managed Services customers save on average £39k a year on their IT services.

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Partnering for IT success

IT systems are vital to the day to day operation of your business and when they don’t work properly it costs you time, money and disappoints your customers.

Choosing the right Managed Services partner can help unlock return on your IT investments and give you peace of mind that your IT infrastructure remains secure and available.

As a Managed Service Provider of 25 years, Chess have a proven track record of delivering complex IT Managed Services including multi-level Service Desks, Hardware Support, and management of third-party vendors.

Reduce your costs with...

Hardware Support

Hardware Support provides a single source for multi-vendor IT hardware maintenance across the entire technology stack.

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Managed Support

Designed to keep your business up and running at all times, Chess Managed Support is a proactive break-fix services, which resolves 60% of IT issues at first contact.

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Managed Services

Outsourcing to the right service provider to deliver pro-active IT management, can free up significant resources. Chess Managed Services saves our average customer £39k a year in IT costs.

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Your Journey with Chess

Chess help organisations across the UK with our standard approach of Consult, Deliver, Adopt and Support enabling smooth and efficient services, from Cloud adoption to embracing the Modern Workplace.

Working alongside many of the biggest names in the IT industry, Chess is trusted to deliver the highest standards of service and knowledge.

An on-going investment in training for our sales and technical people ensures their knowledge is always current and relevant.

This is backed by pre-release information and direct support from manufacturers, allowing us to advise on and supply the very latest services, solutions, products, and updates.

ISO Certifications

Chess is currently compliant according to the below quality certifications:

Useful Resources

Whitepaper

Benefits of Outsourcing Your IT

Buyers Guide

Managed Security Services

Blog

5 Business Functions to Outsource

Blog

Managed Security Services: What you need to know

Speak to a Product Specialist

You can fill out the form and one of our product specialists will contact you shortly with more information.
Sales
To contact our Sales team directly, please call 0344 770 6000 and choose option 4.
Customer Service
For general queries or to report a non-urgent fault, please log a ticket on our customer portal using the email address associated with your account. Logging a ticket is quick and easy to do. Once you have logged your ticket, we will respond within 24 hours or your Service Level Agreement, whichever is quicker.
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