SIP (Session Initiation Protocol) trunking is a solution which enables voice and video calls over the internet. SIP trunks are carried over IP network instead of a traditional phone line, helping to reduce your call rates.
Are you ready for the ISDN switch off?
BT has announced it will switch off its Integrated Services Digital Network (ISDN) by 2025, starting the process in 2020. ISDN is used by over one million UK businesses so unless you’re using a cloud-based solution such as VoIP or SIP it’s likely you are operating via ISDN.
SIP Trunks are one of the cheaper hosted alternatives to ISDN and offer business continuity to ensure you never miss a call.
Choosing Sip Trunk helps to reduce your costs thanks to the lower call costs, the free internal calls and lower line rentals. Plus, diverting business calls is easy allowing you to work from anywhere.
Benefits of SIP Trunking
Work from anywhere
Introducing SIP Trunk Call Manager
The ideal add-on to your existing SIP trunk
SIP Trunk Call Manager is a comprehensive inbound call handling tool for businesses that put customer service at the heart of their organisation. You can easily control and manage your inbound numbers via a single online account, accessible via a web portal and a mobile app. Perfect for when you are on the move, outside the office and working from home. You can redirect calls or invoke business continuity plans in case of an emergency from the palm of your hand. Plus, additional bolt-on’s to further enhance the service are also available.
Enhanced SIP Service
Gives you full control of your inbound numbers, easily and securely managed by a single account.
Never Miss a Call
Designated Business Continuity call plans that can be instantaneously invoked from the app.
App and Web Portal
One point of contact providing your SIP trunks and call management via one simple solution.
SIP Trunk Call Manager App
The SIP Trunk Call Manager app offers users an additional way to access inbound routing functionality.
From the app, users can view their company’s account list of DDI numbers. It also has a separate section dedicated to Business Continuity which enables to filter numbers that have an active or inactive validated DR call plan.