Cloud Voice Express
Digital phone service designed for small single-site businesses, ideal for freelancers or sole traders who require a single phone line.
Work from anywhere, anytime with Cloud Voice Express
As a small business owner you can’t afford to miss a call. Whether you’re at home or on the go, your customers need to be able to reach you across mobile and office phones.
In December 2025, the UK Public Switched Telephone Network (PSTN) will be switched off. It supports a range of telephone and broadband products, including basic telephone lines, multi-lines, ISDN2, ISDN30, ADSL broadband and Fibre to the Cabinet (FttC) broadband.
Cloud Voice Express gives small businesses a straightforward way to swap their legacy phone lines for a digital alternative. It is a hosted VoIP solution that delivers voice calls over the broadband network. It is ideal for single-site businesses such as freelancers or sole traders who require a single phone line.
Benefits of
Cloud Voice Express
- Digital phone service ready for the future.
- Make and take calls on mobile and desk phones.
- Adjust call settings on the mobile app or online portal.
- Easy to setup and manage account.
- No geographical number restrictions.
- Simple to transfer and retain existing numbers.
- Available even if your main site goes down.
- Intuitive voicemail service.
Empower your business with these Cloud Voice Express features
Features at your fingertips
Using the brand new mobile app, you can move seamlessly between devices, with the same call features across them all. Voicemail, call divert, call hold, out of hours. All set up at the touch of a button and automatically saved. Plus, you’ll have call controls on every device, giving you the tools you need to deliver exceptional customer service.
Unleash new opportunities
Expand nationwide, without having to worry about location costs. Your new business number isn’t limited to where you work, whether you want a new geographic or non-geographic number.
Your business, your device, your choice
You can make and take calls on IP deskphones, headsets or a mobile phone app. You can even use your old phones, thanks to our analogue telephone adaptors (ATAs).
Embrace hybrid and remote work
Cloud Voice Express is cloud-based, you can use your business phone number wherever you are in the world. Embrace remote or hybrid working – work from anywhere, anytime.
Cloud Voice Express FAQs
Cloud Voice Express is the ideal IP voice replacement solution for traditional single-site, single-line PSTN customers. It provides all the essential voice features highly valued by small businesses.
Not necessarily. The analogue telephone adaptors (ATA) option is intended to be used if you wish to retain an existing handset. However, we recommend ordering an IP phone for a future-proofed solution. We offer physical phones and DECT phones.
SoGEA is a great alternative in cases where Fibre to the Premise (FTTP) isn't available yet.
Minutes will be charged as per your existing rate card agreement. As a pay as you go customer you would benefit from inclusive UK minutes, taking the risk away from exceeding call usage charges.
No, Cloud Voice Express is designed to be a simple PSTN voice replacement solution for businesses who need basic dial tone replacement features. If you need additional functionality or features, we recommend Cloud Voice - a hosted business telephone service with an extensive range of features via an easy-to-use web portal.