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Voice Communications

A wide range of telephony solutions, cost effective business lines, industry leading mobile tariffs, latest voice technology, tailored to the needs of your business. 
85% of people whose calls are not answered will not call back
80% of all business communications take place over the phone
95% of people share their bad experience with a company with at least one other person

Are unanswered calls costing you money?

Cost-effective and reliable telephony is crucial for organisations of all sizes and sectors. Missed calls can cost your business in lost customers, lost revenue and generate negative word-of-mouth. Keeping your people connected to your customers, partners, or patients is your number one priority.

Furthermore, the approach of 2025 when the current telephone network will be shut down will render many systems inoperable. New orders on the phone network will stop in 2023, reducing your ability to expand your systems.

Our specialist team can advise you on the most suitable solution for your business, help you reduce your costs and future-proof your connection. Choose from our tailored lines and calls bundles, competitive mobile tariffs, reliable and secure VoIP and SIP technology, or the predictable cost of on-premise PBX systems.

Connect your people with...

Cloud Voice

Chess Cloud Voice is a hosted business telephone service. It provides an extensive range of features via an easy-to-use web portal, helping you work better together and connect you with your people.


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Mobile Airtime

Our mobile solution gives your business access to competitive tariffs, to provide the most cost-effective plans with the industry’s leading network providers, built with your people’s needs in mind.


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Call Divert

With Chess Divert, calls can easily be diverted to different people, and to multiple locations. Schedule in advance when you'd like calls to divert, or change them instantly with the push of a button.


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SIP Trunking provides telephone calls using data rather than fixed lines, enabling you to make and receive calls using IP technology without needing to completely replace your legacy PBX.


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On Premise PBX

An on premise PBX system will reside on your business’ servers, allowing you more control over the physical technology and enabling you to protect the investment in devices, systems and training.


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Business Numbers

Non-Geographic Numbers (NGN) can be set up within 48 hours and are tailored to suit any size business. They allow you to easily redirect your customer calls to any device or to a specific employee.


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Our simple and effective packages are designed with businesses like yours in mind and our award-winning UK-based customer service team will ensure your business is always connected.


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Protect your line with Line Assurance 

from £2.86 per month/ per line

Upgrade to Chess Teams Voice

from £1.50 per user per month

Integrating your voice solution with the Microsoft Teams platform will ensure you are always available when your customers need you.

How We Work With You


Our team of experts will assess your environment and advise on the implementation of best voice solutions – connect your people from anywhere and any time and never miss a call.


Our engineers boast the latest accreditations from leading bodies and will deliver the solution and help you rollout enhanced features, which may be already available within your subscription.


Our experts can help you adopt the new world solution you choose and your people adapt to the change, whether it’s new apps, handsets or collaboration tools – we can provide the training.


You can also choose our expert team to provide continuous support throughout your journey, helping you to stay connected at all times. A variety of managed support options available.

Useful Resources


Keeping your small business connected


More Cloud Means More Business

Case Study

Symphony Environmental Case Study

Speak to a Product Specialist

You can fill out the form and one of our product specialists will contact you shortly with more information.
To contact our Sales team directly, please call 0344 770 6000 and choose option 4.
Customer Service
For general queries or to report a non-urgent fault, please log a ticket on our customer portal using the email address associated with your account. Logging a ticket is quick and easy to do. Once you have logged your ticket, we will respond within 24 hours or your Service Level Agreement, whichever is quicker.
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