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Broadband Protect

Secure and reliable business grade connection, supported by IT experts 24/7

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50% of organisation expect hyperconverged infrastructure to have the biggest impact on their business
71% of businesses are deploying cloud-based SaaS to enhance IT service delivery speed
70% of UK employee's agree there's a direct link between tech provided at work and productivity

Don't Waste Time on Broken Broadband

Millions of people in the UK are at risk by using insecure routers. 

Many of us simply use the routers supplied by our Internet Service Provider and don’t give this a second thought. However, as we have come to rely on internet connectivity for both work and leisure, this may be worth a few minutes of your time to reconsider.

Chess Broadband Protect offers new technologies to maximise the performance of your business, as well as keeping you secure and supported.

Key Benefits of Broadband Protect

Always Connected and Secure

Round the Clock Support

Better Brand Protection

Maximise your Business Performance

What's Included

Chess Broadband Protect offers new technologies to maximise the performance of your business, as well as keeping you secure and supported, and includes all features of Broadband Assurance.

 

Technicolor DGA4134 Router  

Equipped with the latest Wi-Fi 6 technology, the DGA4134 performs better in a multi-user environment with an improved battery lifetime.

WiFi 6 Technology  

Wi-Fi 6 increases your signal to accommodate more devices and allow better sharing of the wireless channel, with reduced interference between neighbouring routers.

24/7 Support  

Our UK-Based support team is on hand 24 hours a day to help you with your connection, making sure your business can always be productive anywhere anytime.

Hardened Router  

The Broadband Protect router has been security assured by Chess’ expert penetration testers.

Management and Monitoring  

We use state of the art software platforms to manage and monitor your connection. Ensuring your device is always up to date to maximise it’s performance and security.​

Enhanced Care SLA

We want to ensure that any connection issues are resolved quickly. To aid that, we apply Enhanced Care, speeding up the process of fault identification and resolution.​

Latest Secure Firmware 

Our Technology Refresh ensures your router is always current and supported, with the latest firmware updates applied direct to your device.

WiFi-6 Support 

The latest wireless standard and incorporates a number of security enhancements to safeguard your data.

Yearly Vulnerability Assessment 

Vulnerability Assessment gives you an understanding of your security posture and it's a quick, cost effective way to identify and focus on areas that can be fixed easily. 

Free 2025 Connectivity Upgrades

If FTTP or another next-generation service (SOGFast, SOGEA etc) becomes available we will upgrade your line to the new service free of charge. Line speed will be at our discretion, but you can upgrade to faster speeds for an increment on your monthly bill. Discounts may be available should you wish to enter into a new contract. A router will be provided as part of the upgrade.

 

Inclusive Disaster Recovery

We will provide a replacement broadband router within 2 working days if yours fails. We will provide a 4G router and SIM card if a broadband fault persists for more than 2 working days. Fair usage policy applies. Please be aware that if the router is not returned at the end of the loan period you will be charged its full retail price.

 

No Engineering Charges

Internet downtime is estimated to cost UK businesses £11 billion every year, and these costs are increasing as we all become more dependent on our data connectivity. In the event of a Broadband fault we will cover all BT Openreach engineering charges (in hours and out of hours) as long as you run through the required checks before we send out an engineer.

 

Speak to a Product Specialist

You can fill out the form and one of our product specialists will contact you shortly with more information.
Sales
To contact our Sales team directly, please call 0344 770 6000 and choose option 4.
Customer Service
For general queries or to report a non-urgent fault, please log a ticket on our customer portal using the email address associated with your account. Logging a ticket is quick and easy to do. Once you have logged your ticket, we will respond within 24 hours or your Service Level Agreement, whichever is quicker.
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