Nmonitoring Queues is a solution allowing real time monitoring of queues and agents in a call centre.
It is a browser-based application and therefore, does not require a programme to be installed. This allows your customers to access it from anywhere and to keep track of their call centre activities.
This webinar will cover an overview of the service and the different account options available, as well as demonstrate the Nmonitoring Queues portal.
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For any questions, give us a call on 0330 102 5627 or email us at Sales@ChessPartner.co.uk. You can also contact our Cloud Voice Specialist, Martin Bacon, on MartinBacon@ChessICT.co.uk.