It's Time to Simplify your Leasing Proposition. With Simplicity from Chess you benefit from our buying power, competitive rates and improve your commission cash flow.
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GREAT PLACE TO BE A PARTNER
Chess Partner was formed in June 2014 with the acquisition of Avenir Telecom. As part of the Chess Group, Chess Partner comprises of our Airtime Distribution and Wholesale Divisions.
Together we offer you one of the most comprehensive partner programmes in the industry. As the Number 1 Distribution Partner in the U.K. our Airtime Division works with O2, EE and Vodafone to offer our partners award-winning service and excellent commissions.
We're the only distributor to receive both the O2 Digital Excellence and the O2 Customer Excellence Award for the second consecutive year. Some of the market leading products we offer to airtime partners are the Internet of Things, Digital Products, Smartphones, Leasing, Insurance, as well as flexible billing solutions.
Customer Experience vs Customer Service: What you need to know
Why is Customer Experience so important to businesses? How does it differ from Customer Service? Chess Partner’s Experience Leader, Hollie Jervis, demonstrates how implementing customer experience projects can offer huge benefits to your business and the importance getting it right.
Chess Chats with Kerri Lendon, Chess Partner
This month we welcome Kerri Lendon, Customer Service Director - Partner to Chess Chats. Kerri talks to us about her experience within the Telecoms Industry, how she’s driven towards improving the service delivered to our partners and what the key areas of focus are for the team in 2020.
Chess Chats with Hollie Jervis, Chess Partner
Hollie Jervis, our Customer Experience Leader, is responsible for improving our Partners’ journey and overall experience with Chess. From the onboarding process to the ongoing assistance, she is there to ensure that you are receiving the tailored support your business needs.
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03301 598 027
03301 598 026
03301 598 025