Business Numbers and Inbound Solutions

Future-proof your business, with unlimited scope for growth
0800 021 4432

True Business Flexibility

Increase your capacity to field and manage calls with our Inbound Solutions. Flexible, scalable and with a host of options that can be tailored to suit any size of business and offer self-serve functionality.

With no hidden costs and the ability to self-manage your numbers, our Inbound Solutions represent a future-proof investment with limitless scope for growth.

No connection/ setup fee

We only charge what you actually use and we cover all the extras.

No long winded order process

We’ll get you up and running with your new number straight away.

Manage number easily

Manage calls anywhere, anytime with our easy to use app. It also comes with customisation and full reporting functions.

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Want more details? Have a look into our data sheet.

Pick ‘n’ mix

Choose your number and then pick the features. Alternatively, you can choose our inbound package for greater savings.

 

Choose your business number type

Freephone

  • 0800, 0808
  • Give business a national presence
  • Easy line switching
  • Protect against line failure

Public Sector/ Charity

  • Reserved for public, charity and non-profit organisations
  • Free to call from landline
  • Trusted by general public, enhance your profile

Area Code

  • Appear to be in prestigious address
  • Imply local presence
  • Protect against line failure
  • Free to call with mobile mins

Revenue generating

  • Offset your call centre costs
  • Establish professional brand image
  • Trackable for call statistics
  • Easy line switching

*International/ Toll free numbers are also available

Exclusive: Call Management Portal

Number Manager app is the market-leading portal for call management. With just a few clicks, you’re in total control of your business numbers and can manage how your calls are handled. Ideal for:

  • Business with high call volumes
  • Small businesses to major corporations
  • Streamline/ manage call costs while enhancing caller experience

Download Data Sheet

Choose Your Features

Call Recording
Phone conversations can be recorded for sharing, training or monitoring purposes. Recorded files are stored in the cloud and can be sent to your email or retrieved via FTP. No hardware installation is required, meaning you can manage your recordings instantly.
Mid Call Transfer

Transfer a call internally or from one type of line to another (a landline to a mobile, for example).

Area Based Routing

Route calls around your business based on the incoming number, saving time for your customer service teams with automatic call categorisation.

Whisper
Understand your caller type before you ever pick up the phone. The caller’s number is either ‘whispered’ to you or shown on your phone’s display. Ideal for businesses who need to categorise their customer types (for example, if you have multiple businesses under one premises) or when you want to distinguish personal calls from business calls (for example, if you work from home).
Display Number

Have the caller’s number appear on your phone’s display so you can get an idea of the identity of the caller, allowing you to answer the phone professionally.

Date and caller exceptions

You can whitelist or blacklist any of your callers, and even blackout any date for your number, all self-manageable via our NGN portal.

Call Queue

Let your customers know they are in a queue to avoid caller drop-off and reduce frustration when lines are busy.

Disaster Recovery
Avoid missing important calls or business opportunities in the event of an emergency. Our Disaster Recovery feature can be used to divert all calls to an alternative line, quickly and easily either online or through our NGN management app.
Greeting
A professional greeting message can be played to the callers before you answer the phone, from a standard business introduction to a message about your latest promotion.
Voicemail

Your landline out-of-office. Ask customers to leave a message eiher during predetermined times or when your office is closed. You can also record your own voicemail greeting message.

Need a broadband & phone line package?

Combine our business broadband and phone lines services for even greater savings.

Apply now

I’m just a small Sole Trader but was treated with dignity and respect when I had an issue. It didn’t involve great amounts of money or anything earth shattering but was important to me. After only one phone call it was important to Chess and dealt with promptly and to my satisfaction. Highly recommend these guys.

John Sage

Sales and Advice

0844 770 6060

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